We have City Fibre where we live, but I chickened out and renewed with Virgin as I can't be bothered with the hassle of them connecting the line from the road to my house, but I feel like I'll regret it as Virgins upload speeds are rubbish even with their 1Gb line.
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
You should have kept VM out of contract while your new ISP processes the order and install, then when in and working cancel VM.
Yep that's what I thought whilst renewing with Virgin. I think I'm too comfortable. Paying £40 a month for 1Gb so it's not terrible, but the city fibre deals are roughly the same but with higher upload speeds.
No hassle really since City Fibre will do all the work, what I did was give Virgin my 30 days notice of end of contract cancellation, ordered Comunity fibre online and was up and running within four days so had both Virgin and Communtiy fibre working, I removed my Virgin SH3 to storage, connected my own router from Virgin SH3 to the CF modem (CF router I boxed away) since it was all setup with wifi etc so just a case of router ethernet cable on WAN port to CF modem and reboot all done in less then 2 minutes. Hardest thing I have to do is send back the Virgin SH3 when they send me a prepackage box in Feb when my contract ends with them.
Installations are pretty fast nowadays, mine like I already stated was done in around 60 to 80 minutes, gives you great peace of mind in the long round especially with all the hassle you get with Virgin. I also get free 60 days satisfaction guarantee with CF so win win for me if I wanted to cancel for free, which I won't since it has been great ,got to love 945Mb upload and download speeds for my 1GB package.
Best choice I made.
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I don't think it's WiFi 6.
I still have my cooling off period. No one in my street has had it installed yet. Hoping to see how it's done first, especially as there's 2 trees in the way of where the cable needs to run.
Associate
Ive just checked my router stats and I only have 31 3.0 channels, I suspect yoir assumption is correct. Im on Gig1 for reference.
Video here .
Virgin I had it installed via cable below pavement to my house, with Community fibre it was basically cable run from top of telegraph pole (was nearest pole about two houses down) to house, cable down to bottom of house then one hole drilled into house for cable run through like in later part of video here .
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Ours will be underground, hence why I am less inclined to do so until I see someone else get theirs.
Associate
Yep same, on Gig1. Got some more planned maintenance starting at 1am. See if anything else changes.
If it's underground, they'll likely blow in the fibre using the existing ducts.
I don't know how they'd do that as the cabling they laid and where the termination is, is in a completely different area to where the phone line runs into the house.
Soldato
Ee come Friday, assume that they install the ont?
Cancelling vm seems *touch wood* ok, assume that’s due to ofcom hitting them.
Got a Calgary from a vm lady asking why there were no notes re cancellation given I’d been with them for 8 years, ended up being quite aggressive.
Is the ee super hub plus meant to be reasonable?
Cancelling vm seems *touch wood* ok, assume that’s due to ofcom hitting them.
Got a Calgary from a vm lady asking why there were no notes re cancellation given I’d been with them for 8 years, ended up being quite aggressive.
Is the ee super hub plus meant to be reasonable?
Soldato
I'm tide to VM until May 25th 2025, FTTP is live this coming March 
although I only pay £33 for 1GB until then so not bank busting!
although I only pay £33 for 1GB until then so not bank busting!
Soldato
I'm tide to VM until May 25th 2025, FTTP is live this coming March
Mine runs till about January 2025 I think. Though we plan to switch, Our VM plan has been fine so far. I may try either BT or EE, both the same so unsure if they will fall under one brand by the time I enquire.
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dont have FTTP here yet but seen them busy putting up the cables etc hoping its not long, but putting in another post code with FTTP and looking at the compare sites really not great deals to be had like I used to see before I only need 100mb min and looking at them virgin seems to be giving the best deal £21.78 
I only need 100mb min and looking at them virgin seems to be giving the best deal £21.78
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Leave it in place, if there is issues etc then remove it.
Why did they send you a new router?
I have 1 on mine and I have had a SH5 then was replaced with the SH4 due to no stock of the SH5 after it was faulty and needed replacing
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