Virgin Media Discussion Thread

APM said:
we all need to phone them up and complain about our upload speeds
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I have but all I got from the guy was "These are the highest speeds we currently offer".

There was a VM shop near where I live when I'm in england and the only people that went in were those that had problems, There were a lot of people in there :p

I did go in and ask about the terrible upload speeds and the guy in their was quite honest with me which was refreshing, He just looked at me with a face of disappointment and said "It's england".
 
VM's upload speed are poor for two reasons:

1. Their network is originally designed as an asymmetrical broadcast video network. It would take massive investment to change that.

2. They don't want to. They don't want people running their own servers or doing stuff direct to desktop if they can help it. Then they'd have to spend more money upgrading their network.

VM will only be dragged kicking and screaming into faster uploads when they have to due to BT being able to out-market them on this feature, and not before.
 
I don't know how they can get away with 1.9mbps upload speed, It's really depressing moving to a new area knowing nobody and not being able to socialise on VOiP or play online games because they're not willing to upgrade their network.

I suppose it's better than my other half's internet access, she gets 1.9mbps down and 0.3 mbps up on BT in Wrexham, I keep reminding her to phone up because for what she's paying it's not worth it at all.

21's century and I'm getting upload speeds reminiscent of the early 00's.
 
Sinny said:
I don't know how they can get away with 1.9mbps upload speed, It's really depressing moving to a new area knowing nobody and not being able to socialise on VOiP or play online games because they're not willing to upgrade their network.

I suppose it's better than my other half's internet access, she gets 1.9mbps down and 0.3 mbps up on BT in Wrexham, I keep reminding her to phone up because for what she's paying it's not worth it at all.

21's century and I'm getting upload speeds reminiscent of the early 00's.
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Hey i don't live far from wrexham it would be worth checking out. a lot of the area is FTTC now so should check that out too :)
 
rs1800 said:
Ive recently upgraded to 150 and get the following; can someone please confirm this is what I should be expecting?



and

3854945472.png



Can anyone please advise if these results are ok?
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I think your thinkbroadband is ok i guess the spikes after 8PM is when you where using the internet and that is only maximum. Your blue ones and red ones remained low (Remember each point is 100 pings so its good the average didnt really move that much) and you dont have any red which is packet loss.
 
gublok said:
i just swiched to vm i get 160mb but why is the wireless so bad i get one bar in the same room
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The Superhubs are not very good, and quite sensitive to walls, orientation, etc.

I'd try fiddling with the positioning a bit, but if it doesn't improve, you can always set it into modem mode and connect a decent router for wireless.
 
CaptainUnlikely said:
Same for me, some pages work, most don't. Was fine till about an hour ago.
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It seems weird what's blocked and what's not. I.e., this site is fine, but the Guardian and BBC are blocked due to being redirected to websafe.virginmedia.com.

And one of the times I tried to load a blocked site and left it, after about 5 mins a very basic looking page asking me if I wanted to turn Web Safe on appeared. I selected 'No, I don't need it' and it went to a dead link.

I also tried calling VM but the automated system said there was a 30 minute wait to speak to someone. Oh, and then I tried signing into my account on VM's site and it said something about maintenance, so that didn't help either.

It looks like they are (re)-rolling out Web Safe or doing some maintenance on something. Great timing, VM: Saturday night. Not like anyone will be home using their internet connection on a Saturday. F'ing idiots.
 
Ironically speedtest.net was one site that wasn't loading for me, wanted to check as my connection seemed slow but then found out what was going on. Speeds seem back to normal now and I can get to the sites that weren't loading before, how's yours?
 
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