I know this varies between locations but do any of you remember roughly the soonest available dates for installation after you've ordered? Is it weeks or perhaps even months? I know eventually I can just pick a date to suit me, but just want to get a rough idea how long it might take.
Virgin Media Discussion Thread
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No that's the one I have just had installed as I still had the version before that one.
I have to say I have seen an instant improvement with my wifi coverage so am very happy with it.
Had my letter this morning. Was paying £34.10 a month for basic phone line and 30Mb BB, rising to just under £38 after the price rise.
Rang up went thru to retentions and got a deal. Im now on 50Mb BB and basic phone for £21 a month until end of feb, then it rises to £24.
Cant complain at that I guess
Rang up went thru to retentions and got a deal. Im now on 50Mb BB and basic phone for £21 a month until end of feb, then it rises to £24.
Cant complain at that I guess
^ Looks like my upload speed has been increased now for this area. Should bd 24Mb should it not?
It's AC on the 5GHz band IIRC.
Rang up went thru to retentions and got a deal. Im now on 50Mb BB and basic phone for £21 a month until end of feb, then it rises to £24.
Cant complain at that I guess
Nice, that's what they put me on a couple of months ago too when we decided we didn't need the 152mb anymore. I didn't get the few months at £21 but can't grumble at £24 when it includes both the phone and 50mb.
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There is no upload increase as such. Anyone that wasn't on the top tier will have had a tiny increase in upload, while people on the top tier have had none.
All upgraded areas have these speeds available: 50/3, 100/6, 152/12
That's a normal 802.11n SH2, not the AC version.
All upgraded areas have these speeds available: 50/3, 100/6, 152/12
That's a normal 802.11n SH2, not the AC version.
Soldato
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Got a letter this morning saying they are putting up the prices...again.
Wish BT would hurry the hell up and get Infinity in our area!
Wish BT would hurry the hell up and get Infinity in our area!
What are people asking for when they speak to retentions? Any particular story to get deals like this? I want to give them a call cause that's £15 a month less than I'm paying for basic phone + 30Mb and I like your prices more!
when i had 50Mb i had 5Mb upload then got upgraded to 100Mb and got 10Mb upload then i got upgraded to 152Mb and i got 12Mb upload...
You basically need to barter hard in the knowledge of what can be achieved. I got mine for £22/month (including price rise) for 152Mb broadband only - I don't want the phone, though I think there maybe people on here who get phone included in that for around the same price or not too much more.
I wish!
AFAIK it's 12.7Mb officially. I can not see any information otherwise to suggest they've increased it from this.
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Those are the old speed teirs and no longer apply to new customer or upgraded areas. The only people that will be on the old 10:1 speeds are people in non upgraded areas or those who are on a package that stops the upgrade.
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So I have finally bit the bullet and VM are coming to install this Saturday. I could do with some advice over router etc placement so I can keep the mess to a minimum with the installation.
Current setup:
Sky broadband, phone point in hallway, CAT 6 routed throughout house with ethernet points in lounge, bedroom and office all fed from Sky broadband router (wires all terminate in the hallway and connect to sky router..)
In the lounge I have a number of devices linked through the ethernet point via a DD-WRT enabled router acting as a basic hub/switch.
Forgive me ignorance but....if I get the home hub located where the DD-WRT router currently is, feed one of the outputs from the home hub in to the lounge ethernet socket and place the DD-WRT where the old sky router is, will I achieve the same network setup?
We want as little wiring disruption as possible as the house is newly decorated.
Thanks for any advice!
Current setup:
Sky broadband, phone point in hallway, CAT 6 routed throughout house with ethernet points in lounge, bedroom and office all fed from Sky broadband router (wires all terminate in the hallway and connect to sky router..)
In the lounge I have a number of devices linked through the ethernet point via a DD-WRT enabled router acting as a basic hub/switch.
Forgive me ignorance but....if I get the home hub located where the DD-WRT router currently is, feed one of the outputs from the home hub in to the lounge ethernet socket and place the DD-WRT where the old sky router is, will I achieve the same network setup?
We want as little wiring disruption as possible as the house is newly decorated.
Thanks for any advice!
Call retentions and tell them you are paying too much and want to reduce your bill. Usually you don't need to push them too much these days, they'll just look at the system and see what they can offer you.
Can someone confirm for sure on the 152Mbit connection the upload should be 15Mbit in a fully doublespeed upgraded area? My area shows as fully upgraded now on the website and yet my superhub operational config still shows 12Mbit for upload.
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12mb here as well
I think I wasted 28 minutes on the phone trying to explain the difference between Mbit and MB and what the 10% of 152 is to 1st and 2nd line... They just could not grasp what the Operational Config part of the screen was for...
In the end the 2nd line guy said he could see that "as network engineers usually are" they are still working on upgrading the hardware to take the higher load for uploads in the area and other higher utilisation areas so the website is basically incorrect.
Kind of sneaky that they make no mention of upload speed. The 1st line guy kept saying you should expect 3-7"meg" and that me getting 12 was really excellent and "not to worry
On the superhub I can see all the channels for DL/US are being utilised too.
Oh well, I'll stick with 12600000 bps for the time being...
In the end the 2nd line guy said he could see that "as network engineers usually are" they are still working on upgrading the hardware to take the higher load for uploads in the area and other higher utilisation areas so the website is basically incorrect.
Kind of sneaky that they make no mention of upload speed. The 1st line guy kept saying you should expect 3-7"meg" and that me getting 12 was really excellent and "not to worry
On the superhub I can see all the channels for DL/US are being utilised too.
Oh well, I'll stick with 12600000 bps for the time being...