Virgin Media Discussion Thread

Duke · 25 Jun 2020 at 10:59

https://www.ispreview.co.uk/index.p...in-media-uk-suffers-large-network-outage.html

OK in the west country so far.

beachBOYken · 25 Jun 2020 at 11:10

doodah said:
Sounds like large swathes of London and possibly Manchester.

Not noticed anything here and been browsing internet for some time this morning.

Caged · 25 Jun 2020 at 11:14

Seems like it's London suburbs that are suffering, Central is fine.

Rexxar · 25 Jun 2020 at 11:15

No service yet again. Anyone have ideas what actually goes wrong to cause these major outages?

rickjames · 25 Jun 2020 at 11:47

My router this morning had a big red phone flash, so definitely something different to last time

Ayahuasca · 25 Jun 2020 at 12:17

lol, didn't we have someone say VM were unbeatable just recently?

Caged · 25 Jun 2020 at 12:34

I think the general VM consensus is that they are the only option for decent speeds in a lot of locations, but everything about the company and the network is awful.

Finners · 25 Jun 2020 at 12:40

Just gone down here too. PO7 postcode. 3rd time in 3 weeks.

Both other times it was off for a couple of hours

darael · 25 Jun 2020 at 16:43

Been having slow speeds today and I'm not the only one in my area having problems, having spoken with others.

Martini1991 · 25 Jun 2020 at 16:52

Caged said:
I think the general VM consensus is that they are the only option for decent speeds in a lot of locations, but everything about the company and the network is awful.

This is exactly it.

I'd end up getting 10% bandwidth with someone else.

HEADRAT · 25 Jun 2020 at 17:19

It’s completely dependent on where you live, if you live in a massively over contended area with no FTTC and LLU providers then I’m sure it’s terrible.

Luckily I’m in an small town which has FTTC and many LLU providers (SKY, Talk Talk etc) and the Virgin network is new (part of project Lightening), I’m on the Ultimate Ooomph package and consistently get 580Mbps.

Duke · 25 Jun 2020 at 20:51

Its hard to know which areas are over subscribed - you generally only hear about those people having issues. I've been with VM since 2000 in two properties (same area) with very few issues and none relating to not getting the full speed at any time. I can get FTTC but it will be ~50-60mbit.

beachBOYken · 26 Jun 2020 at 10:30

Phone line down here.

Such a rubbish service, it seems there is always some area with some issue.

Out of VM / BT and SKY what would be the best for reliability and good customer support.

I cannot get the the top tier speeds with BT, think fastest I can get is 100-130mbps

I'm currently on VM 350mb.

HEADRAT · 26 Jun 2020 at 11:44

Duke said:
Its hard to know which areas are over subscribed - you generally only hear about those people having issues. I've been with VM since 2000 in two properties (same area) with very few issues and none relating to not getting the full speed at any time. I can get FTTC but it will be ~50-60mbit.

Well if your in an area with a high population and that doesn’t have FTTC or other LLU providers then then you can bet your bottom dollar it will be oversubscribed.

Soulja · 26 Jun 2020 at 16:20

I just had a call from virgin trying to get me to sign up and he confirmed 600mb will be released next week.

HEADRAT · 26 Jun 2020 at 16:55

So I wonder if Ooomph customers will be offered something higher than 600Mbps, if not I’ll be downgrading in Sept

shiver · 26 Jun 2020 at 17:13

Soulja said:
I just had a call from virgin trying to get me to sign up and he confirmed 600mb will be released next week.

Is the rumour still that 500Mbps will be available as broadband only too?

Soulja · 26 Jun 2020 at 17:26

shiver said:
Is the rumour still that 500Mbps will be available as broadband only too?

He did say I can get a 500mb with a sim card.

Ayahuasca · 29 Jun 2020 at 09:05

I wonder if I'll be able to upgrade my package this week to 600mb before the install on Friday :confused:

xb8browney · 29 Jun 2020 at 09:28

500 is on the site today