Soldato
- Joined
- 12 May 2005
- Posts
- 12,631
Hi there 
My company wants to set up a small voip based system so that phone calls aren;t lost if someone calls out of office ours, or indeed if someone calls while the phone is busy with either an outgoing or incoming call.
The solution so far seems to be some type of virtual PBX solution?
Ideally, we would like a VOIP company to deal with the out bound calls from the office (since we call the USA and other phone numbers outside the UK quite a bit). So all the outgoing calls go out through whichever voip company we chose.
Incoming calls get routed as normal via the standard every day BT phone lines so we keep the phon numbers we have, and also have in case of disaster (loss of power, internet goes down, server blows up and so on).
I just have a few small questions
1: http://www.nch.com.au/pbx/index.html Axon Virtual PBX is the primary piece of software that we were looking at. Can anyone recommend a similar piece of software as good or better?
2: With the Virtual PBX system (we will use a FXO/FSO router to connect the BT phone lines to the virtual PBX server) will say 2 peop;e be able to call in at the same time using the legacy BT phone numbers? if not, is there a solution to do this easily?
3: I assume that (since we are using in affect 2 different lines... the BT line and the internet connection which will connect to whatever VOIP online company) making and receiving a phone call at the same time (so for example, I call bill, and while I am on the phone, harry calls and wishes to speaks to tim). Won't be a problem, but using a VOIP company how many out going calls can you have at the same time?
Apologizes for any silly questions, I have only just started to do a little research in to voip before we know if its worth exploring properly, and how to best go about it
Thanks in advance
My company wants to set up a small voip based system so that phone calls aren;t lost if someone calls out of office ours, or indeed if someone calls while the phone is busy with either an outgoing or incoming call.
The solution so far seems to be some type of virtual PBX solution?
Ideally, we would like a VOIP company to deal with the out bound calls from the office (since we call the USA and other phone numbers outside the UK quite a bit). So all the outgoing calls go out through whichever voip company we chose.
Incoming calls get routed as normal via the standard every day BT phone lines so we keep the phon numbers we have, and also have in case of disaster (loss of power, internet goes down, server blows up and so on).
I just have a few small questions
1: http://www.nch.com.au/pbx/index.html Axon Virtual PBX is the primary piece of software that we were looking at. Can anyone recommend a similar piece of software as good or better?
2: With the Virtual PBX system (we will use a FXO/FSO router to connect the BT phone lines to the virtual PBX server) will say 2 peop;e be able to call in at the same time using the legacy BT phone numbers? if not, is there a solution to do this easily?
3: I assume that (since we are using in affect 2 different lines... the BT line and the internet connection which will connect to whatever VOIP online company) making and receiving a phone call at the same time (so for example, I call bill, and while I am on the phone, harry calls and wishes to speaks to tim). Won't be a problem, but using a VOIP company how many out going calls can you have at the same time?
Apologizes for any silly questions, I have only just started to do a little research in to voip before we know if its worth exploring properly, and how to best go about it
Thanks in advance
