visited the purple shirt place tonight,

Why on earth did you go in to that place to buy a laptop? I don't know what else you were expecting. You should know better.
 
You need to calm down, they are doing their job.

what? to ignore what a customer says and wind them up to the point where they end up getting put in hospital?

They are trained to be like that...

I'm sadly associated with these monkeys, and they do go a bit overboard and have the worst reputation, but in any case, it's part of the job, we/they are trained to try and increase sales (as you'd expect from a business) and while I hate the culture in general, we/they are expected to hit targets and explain things to customers, granted, spouting bull to the customers isn't part of the job, and I myself wander round correcting my collegues where I can >.> but equally, it's frustrating when a customer won't even let you strike up a conversation, not everyone is as tech-savvy as yourself, and need a lot more advice, for me it's more making sure they don't come back with a problem instead of trying to flog every peice of junk we're meant to, but it's the ones who know nothing and refuse to listen that cause us stress, cause you know they'll be back in a week with virii and tea all over the keyboard and getting irate cause that's none of our problem lol
 
To their credit (or this guy that I met), when I went in last year and ask to buy a Samsung NC10 Netbook he talked me out of buying it.

I went into it with the intention of buying it for my commute, not work, but just leisure and after about 10 mins of chatting he talked some sense into me that i didn't need it. I left without buying a thing! lol
 
I thought they have to say specific lines regardless. They get mystery shoppers in and if they don't follow their script they get pulled up about it.

I'm sure there was a guy on these forums who said he tried to help someone by telling them different advice when he worked there and he got a warning for it.

I'm sure they (not all of them but the ones who actually know what they are talking about) find it extremely annoying as well but a crap job is better than no job.
 
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I went in there once to purchase a computer specifically for hacking Yahoo chat and the guy tried to sell me a Celeron 500 rig but I laughed in his face and told him that my needs required a PIII 550 since Sub 7 needed the extra L2 cache. OMG how stupid can these monkeys be??? I made sure he knew how much of a ****er he was.
 
I don't mind them trying to sell to me. It's part and parcel of retail these days.

Where I draw the line is when they start lying to me, that's a good way to get me irritated quickly. :/
 
I went in there once to purchase a computer specifically for hacking Yahoo chat and the guy tried to sell me a Celeron 500 rig but I laughed in his face and told him that my needs required a PIII 550 since Sub 7 needed the extra L2 cache. OMG how stupid can these monkeys be??? I made sure he knew how much of a ****er he was.

:D
 
Haha purple shirt place is brilliant.

I tend to avoid speaking to salesmonkeys as much as possible, though I've never had such a bad experience with ignoring "no" as you.
 
Used to work for them and I can confirm they do not work on commission. That was stopped years and years ago.

Still, they're trained to push every single little extra that they can. I've purchased quite a few things over the years from them and have never had the hard push. Maybe I'm just too affable.

Dodgy advice abounds, and I'm not surprised they've gone to the point of offering to burn your backup discs off for a tenner, LOL.

Hmm, I swear they did when I worked for them. To be honest though I was only a temp and they lied about literally everything else so I wouldn't be surprised if they lied about that too.
 
That place is the epitome of the DSG approach to retail, which in my opinion has always been based on substandard service, substandard products and greasy salespeople, who prey on the ignorant and misinformed.

I'll be glad when they go out of business tbh. I have them in the same league as people like Carpet Right.
 
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i wanted a cheap, cheerful laptop for the mother in laws birthday

for £300 i cant go wrong dual core cpu 3 gig of ram with windows 7 fits the bill nicely and the money i really would struggle to get one cheaper anywhere else. and as for not expecting any pushyness, i realyl wasnt expecting it to be so bad. having bought 2 cheap boxes and a few apple bits and pieces there in the last year. What i do expect is for them to leave it out when i say no. and not try and lie to me hence i walked out the first store.
 
Right...



No you didn't.


Chill out.... :/ Why so angry!!




erm yes i did i started out in the uddingston store lost the rag with the harrasment and bull at the counter and ended up driving up to finnieston


angry because i really dont like being lied to or having some jumped up scrote trying to co-erce me into buying something i neither want nor need.
 
Just keep saying no and buy the laptop. You know they'll try and sell you crap you don't need, if you just say no thanks to a few questions, taking all of 30 seconds, you'll have been out with the laptop. You wasted more time going to the second shop :s
 
Just keep saying no and buy the laptop. You know they'll try and sell you crap you don't need, if you just say no thanks to a few questions, taking all of 30 seconds, you'll have been out with the laptop. You wasted more time going to the second shop :s

no because if i hadn't have walked out when i had i really would have hit the guy. it would have wasted more of my time if i had stayed as i would have ended up in the cells for doing the guy in
 
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