Vx922 digital signal anomoly

megatron · 29 Aug 2007 at 23:07

email correspondance said:
Dear Mr. ,

We are sorry for the delay in replying to your email. From the information you
supplied I understand that after getting a new motherboard your monitor has trouble
to stay tuned to a digital signal and not revert to analogue when there is no video
output.

Please update mainboard and graphics drivers to the latest version. Enable "reduce
DVI blanking" in graphcis card properties.

You should connect only DVI or only VGA, not DVI and VGA as that's not supported.

We hope we answered your question satisfactorily. Should you have further questions
on this subject please refer to: VSC070816-0002

With kind regards,

Kimberley Barker
ViewSonic Warranty Line
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Your Message

I have an ati x1900xt graphics card with digital output, connected to my vx922. I
noticed after getting a new motherboard (Gigabyte P35-DQ6), that my monitor has
trouble to stay tuned to a digital signal and not revert to analogue when there is
no video output. I have to wait 15 min with everything turned off to get a
digital signal passed to my screen. I have disabled windows powersaving to put my
monitor in standby because the monitor shows a blank screen and the power light
flashes on and off every second or so. Since the monitor has trouble setting itself
in digital mode from power up, meaning I cant access the bios while its in analogue
mode, its a hardware rather than a software problem. Is there a fix to this
problem? It seems there is some incompatabilty with the plug in and play aspect
between my graphics card and monitor. I have not tried using an analogue cable
since I threw mine out with my old CRT.

So they tell me to change drivers when I told them its a problem on power on; and they rule out the logical fallback of using a digital to analogue converter (which just about every graphics card includes in the box).

megatron · 31 Aug 2007 at 22:19

Its their problem because their hardware is supposed to be plug and play, this is the most fundamental requirement for any monitor. If its not doing that its not fit for purpose. Ive got more helpful responces on another forum, but thanx for taking the manufacturers side, Im the one thats out of pocket if I bought a POS. Look at the rest of the forum and read about viewsonic customer service. I was not aware of their reputation before I purchased my monitor.

I dont know what ** expecting if u tell someone looking for help that its not the fault of the manufacturer, maybe an argument? Well good luck with that.

megatron · 1 Sep 2007 at 16:10

Reread my previous post and post a logical answer this time.

megatron · 1 Sep 2007 at 17:23

As I said I got a lot more helpful responces elsewhere.

Also how are u so sure its my motherboard, when I cant say for certain that it wasnt happening (to a lesser degree) with the old mobo. I just cant remember.

Add to that the fact that when u do a google related search you will find info regarding the graphics/monitor relationship; which makes a lot more sence (at least to me) than a component that does not have much say over what is displayed on screen past the fact that it must be working to let the graphics card work.

Im sure this problem is more common than it seems, just seems u 2 dont know as much as you think.

Its no good guessing what the problem is, I can do that well enough myself.

megatron · 1 Sep 2007 at 17:31

If you look at the support responce they have completely neglected the fact that I said it was an issue to actually see the post screen or bios; and prattle on about driver settings.

megatron · 1 Sep 2007 at 17:35

Buffalo2102 said:
why is it their problem?

I would suspect something between the motherboard and graphics too since changing the motherboard would not affect the monitor.

You think that this is remotely helpful? I would rather have no replies than provocation and dimwittedness.

How on earth do u isolate the problem to be graphics/mobo related? The monitor is plug and play that means that u can plug it in and play its been like that since forever.

megatron · 1 Sep 2007 at 22:07

As Ive said previously, I cant really remember if this problem arose with the new motherboard or not. However Ill just give u some more symptoms to why Im looking squarely at the monitor: when I shut-down immediately after the mobo is powered down, the monitor starts blinking its power light.

How likely is it that another monitor would do the exact same thing? I only have 1 PC at a time, I dont have a wind-farm of them, so its hard to test and its only through testing that all doubt can be eliminated.

Im using winxp 64-bit atm, I wouldnt be surprised if a dual-boot with win xp-32 would produce a result that which is different in regards to being able to go into monitor power saving mode (which some games require to start or res change). However I dont fancy all the rebooting necessary, waiting 15min for the monitor to cool down or whatever and boot up properly.

megatron · 2 Sep 2007 at 01:03

Nice to see that I have no responce for a week but then everyone wants to chip in when I have been "aggressive".

As buffalo, ots3go and i have said you only changed the motherboard.

Surely you don't need telling over and over do you?!

Why dont u read the thread through again? At least read it once through cause u are clinging to a point which I have dismissed since I cannot verify it; I could have had the problem before but was pleased to just have a working pc so I have ignored it. However this monitor will run out of warrenty eventually and there is no point in complaining then.

Guys get a grip, I asked for help here and I get "its not the manufacturer's fault" and then a tirriad of concurs.

Just read some of the other statements Ive made about this problem and ignore the bit about the motherboard definately being the culpret.

I mean the motherboard being the culpret does not tally with what u find if u google the problem, its usually stated as being a miscommunication between graphics card and monitor. As I have pointed out before.