Wagamamas not baby friendly....

Moley said:
I didn't realise Wagamamas was so baby-unfriendly and we'll not be taking our business there again.
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Health and safety seems to be so exploited nowadays that I can understand a certain over-cautiousness on the side of the business - perhaps there has been a recent incident where a customer has made a claim against the restaurant over something minor and the restaurant has had to decide to adopt a measure of being too cautious rather than risk any claims, justified or not?

Personally I wouldn't let one experience ruin it for yourself in the future but I can sympathise with your annoyance. I've always found Wagamamas to offer a brilliant service and always pretty busy too :)
 
I always find Wagamama brilliant - but people are different and as others have said it might have been a bad night for the waitress if she seemed rude. Her request seems reasonable though, if a child is not old enough to sit like everyone else the child is not old enough to be in a restaurant where people want to enjoy their meals.
 
Moley said:
I'm a tad annoyed at the moment.

Mrs Moley and I decide to go into Reading this evening for a rare treat of eating out and took our 5 month old baby girl out with us in her pushchair.

Now our baby girl is as good as gold when we are out eating - she will happily sit gurgling away to herself, playing with her toys whilst we eat (so long as we've fed her first!) and so going into town with her is no hassle at all although we are careful to make sure we don't stay too long as she gets tired and obviously at that age bed time is not very late!

Now tonight we decide we would like to have a nice healthy Wagamamas - I *really* fancied a Chicken Ramen and their Nagima Yakitori is to die for. When we got to Reading town centre it was pretty packed - with the exception of Wagas, so we though that we would be in for a nice meal.

No such luck as when we go through the doors and asked to be seated at the end of a bench the serving girl became *really* uncooperative saying we would have to put our baby in the aisle between two benchs rather than at the end "because we are always going past with hot food". Fair enough, except of course they are going down the aisles with hot food too and there was room at one end of the restaurant where the bar was (no hot food there) but she wasn't having it. :(

In the end we walked out and went across the way to Yo! Sushi where the staff were courteous, friendly and couldn't do enough for us and my baby girl was allowed to sit at the end of our bench with any issues.

I didn't realise Wagamamas was so baby-unfriendly and we'll not be taking our business there again.

:mad:
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That's not baby-unfriendly.. I don't get the sense the place she was asking you to put the child was horrifically bad, and clearly the grounds for not having the child in the main aisle where for H&S reasons, which in that one location may appear non-sensical, but then in a 'where's theres blame, theres a claim' culture, and companies fearful of these things, staff can be reprimanded no doubt if they don't enforce the rules.

I'm much more chilled, moving my child would have been so trivial to me, I'd not have batted an eye-lid and just enjoyed one of my fav foods..
 
It's funny how people think Waga's are healthy eating. Have you bothered to ask any of their "cooks" how they get the food prepared and all they do is pretty much heat it up. Their soups are also full of fat, seriously they melt enormous amounts of fat into the soup to make it taste nice. Just ask them for the "recipe" of one of the soups and see what they tell you!
 
Diesel said:
Its pretty pointless though since they can't eat the food.
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My first daughter first went to Wagamama about 1 year old, and my second went there at about 6 months. I can confirm that they can, in fact, eat the food. Just not much, and you have to chop it up a lot. Besides, even if they can't eat the food, it's worth getting them used to going to restaurants as soon as possible so that they don't act up as and when you do end up taking them.
 
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