Website to request exchange of sky box?

Soldato
Joined
31 Jul 2004
Posts
13,656
Location
Surrey
I had a faulty Q minibox a while back and happened upon a website on the sky forums where you could just arrange your own exchange without having to speak to anyone..

I'd like to do the same with my main Q box as it's a bit twitchy but I can't for the life in me find the address.. anyone got any idea what I'm talking about and able to furnish me with the url?
 
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