Soldato
- Joined
- 18 Apr 2003
- Posts
- 2,686
- Location
- England
I signed up with an ISP in November 2005 as I was told that due to my distance from the exchange I could get 12.5 mbits adsl2 & was advised to get their adsl2 router (dg834gt) @ £80,which I did.
For the first day of service in January 2006 I was getting 4mbits, then it dropped to 3.3 for the next 5 weeks.
For the past 3 weeks its been erratic -mostly giving me 1mbits.
I asked my ISP to help, as my speed was lower & it was taking 5 minutes to load google.com. They advised to cap my connection at a lower speed, and then another lower speed; with each time yielding a lower connection speed & web page download problems, as they said that due to my distance from the exchange I was having problems (4.2km).
It seems that whenever I moan by at my ISP, my connection improves for a few days (4mbits 55db line att., 10db noise margin) then drops to a lower speed soon after which results in page download problemsl, eg:
Connection Speed 1120 kbps 576 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 6.0 db 9.0 db
Surely my phone line cant just depreciate all by itself ?, I get the impression my ISP is messing me about and I have wrote & spoke to them with no joy & just received email replies with very poor grammer.
I have tried every option at my end including router firmware, new microfilter, different pc/modem & there is only 1 phone socket with just the router in it.
I just want to be able to load web pages and download / play games & found 3.3mbits to be ok for this purpose.
I am signed into a 12month contract with this ISP who will not provide an internet service & wonder if another ISP could give me a working internet connection.
What can I do ?, as if I cancel my contract my ISP will surely charge me a line rental penalty fee.
For the first day of service in January 2006 I was getting 4mbits, then it dropped to 3.3 for the next 5 weeks.
For the past 3 weeks its been erratic -mostly giving me 1mbits.
I asked my ISP to help, as my speed was lower & it was taking 5 minutes to load google.com. They advised to cap my connection at a lower speed, and then another lower speed; with each time yielding a lower connection speed & web page download problems, as they said that due to my distance from the exchange I was having problems (4.2km).
It seems that whenever I moan by at my ISP, my connection improves for a few days (4mbits 55db line att., 10db noise margin) then drops to a lower speed soon after which results in page download problemsl, eg:
Connection Speed 1120 kbps 576 kbps
Line Attenuation 63.5 db 31.5 db
Noise Margin 6.0 db 9.0 db
Surely my phone line cant just depreciate all by itself ?, I get the impression my ISP is messing me about and I have wrote & spoke to them with no joy & just received email replies with very poor grammer.
I have tried every option at my end including router firmware, new microfilter, different pc/modem & there is only 1 phone socket with just the router in it.
I just want to be able to load web pages and download / play games & found 3.3mbits to be ok for this purpose.
I am signed into a 12month contract with this ISP who will not provide an internet service & wonder if another ISP could give me a working internet connection.
What can I do ?, as if I cancel my contract my ISP will surely charge me a line rental penalty fee.