What the hecks going on with steam?

speeduk · 22 Mar 2011 at 21:13

Really mad at the moment. Just had a crash while playing GTA 4 in steam. Rebooted pc and tried to log into steam. Says I need to enter a special code sent to my email???

So I enter the code and it says its the wrong one??? So now I cant use my account??? :mad:

eXist · 22 Mar 2011 at 21:20

also cant use steam on any of my other pcs, entered the code the first day the extra security came out thinkint thats that laptop added to "my list" and every day since then i get the extra security msg with no new steam code to enter..... major fail for steam tbh

speeduk · 22 Mar 2011 at 21:21

Sorry but this has put me right off steam now. I enter a code THEY send me and THEY disable my account because its wrong!

:mad:

Won't be using steam again!

Edit: I see its this steamguard thing. I am on the same computer I always use ffs.

FrenchTart · 22 Mar 2011 at 21:28

One thing to be aware of - if you click cancel and try to log in again steam will send you a new code each time. Might be why you got the 'incorrect code' error.

speeduk · 22 Mar 2011 at 21:30

FrenchTart said:
One thing to be aware of - if you click cancel and try to log in again steam will send you a new code each time. Might be why you got the 'incorrect code' error.

No codes sent. I entered the original code correctly first time.

You have no idea how mad I am right now hundreds of ££££ down the pan.

FrenchTart · 22 Mar 2011 at 21:31

speeduk said:
No codes sent. I entered the original code correctly first time.

You have no idea how mad I am right now hundreds of ££££ down the pan.

I'm sure you'll get access back. Try reconnecting to steam to trigger another code to be sent out, then enter that.

I agree that it's annoying but realisticly you're not going to lose your steam account because of it.

speeduk · 22 Mar 2011 at 21:36

FrenchTart said:
I'm sure you'll get access back. Try reconnecting to steam to trigger another code to be sent out, then enter that.

I agree that it's annoying but realisticly you're not going to lose your steam account because of it.

I had to delete and install steam. It then sent me a code that worked.

Probably over reaction as I don't understand this steam guard thing. I did not even activate it - hence me thinking foul play or something.

I thought you had to activate it and then use another computer? This is the same PC I always use - hence major confusion here and wont be using steam until I do some investigating.....

FrenchTart · 22 Mar 2011 at 21:37

speeduk said:
I had to delete and install steam. It then sent me a code that worked.

Probably over reaction as I don't understand this steam guard thing. I did not even activate it - hence me thinking foul play or something.

I thought you had to activate it and then use another computer? This is the same PC I always use - hence major confusion here and wont be using steam until I do some investigating.....

It seemed to auto-activate for me though my main PC was silently added and I didn't have to enter a code.

You might want to see if there's a way to check how many/what computers are auth'd for it. It's possible, though unlikely, that your account has been compromised and logged into elsewhere.

speeduk · 22 Mar 2011 at 22:06

FrenchTart said:
It seemed to auto-activate for me though my main PC was silently added and I didn't have to enter a code.

You might want to see if there's a way to check how many/what computers are auth'd for it. It's possible, though unlikely, that your account has been compromised and logged into elsewhere.

Don't think theres a way to check. Had an guy at steam reset steamguard and have changed everything on my account just to be safe.

alex24 · 22 Mar 2011 at 22:11

If you have a verified email address in steam, it will auto-activate steam guard.

Read more about Steam Guard here.

Evilsod · 22 Mar 2011 at 23:19

Hmm... somethings telling me i need to read up on steamguard if its autoactivated ><

kylew · 22 Mar 2011 at 23:22

speeduk said:
Sorry but this has put me right off steam now. I enter a code THEY send me and THEY disable my account because its wrong!

Won't be using steam again!

Edit: I see its this steamguard thing. I am on the same computer I always use ffs.

Don't you think you're being a bit dramatic?

GothicCorpse · 23 Mar 2011 at 00:02

Steam guard sounds bad, reminds me of a mmorpg guard (cant think of it atm ), nvm steam runs along fine with me

orderoftheflame · 23 Mar 2011 at 07:22

Evilsod said:
Hmm... somethings telling me i need to read up on steamguard if its autoactivated ><

I mentioned it was on by default in a few threads.

It would appear you've been using it all this time apparently.

I added the instructions to disable it in the FAQ if you want it off.

MikeHunt79 · 23 Mar 2011 at 07:26

Steam is working fine for me FWIW

PapaLazaru · 23 Mar 2011 at 07:51

PEBKAC

SubFocus · 23 Mar 2011 at 07:51

Working great for me as usual!

BobbyBBB · 23 Mar 2011 at 08:22

speeduk said:
Won't be using steam again!

k bye

AtaRo · 23 Mar 2011 at 08:24

alexhull24 said:
If you have a verified email address in steam, it will auto-activate steam guard./kb_article.php?ref=8232-

I have not log in to my steam account for a few months and when I log in I cant find my games all I could find is the tools lf4 2 addon support, source sdk, etc
but my games is nowhere to be found until I validated my email address.
Steam might be pushing this to accounts that have not been used for sometime.

Wossi · 23 Mar 2011 at 08:53

All was going well with it last night while downloading a game, then when the game finished downloading it auto logged me out. Have turned it off for the time being.

It seems a really good idea in principal, but automatically logging you out after a set time of no use seems a bit daft.