What to do?

GT3 · 18 Apr 2006 at 15:57

I took out insurance with Quinn Direct on the 1st April. They said I needed to give them proof of my no claims by the 22nd. So obviously I sent out a letter with proof of my no claims from my previous insurer asap which was the 4th of April via recorded delivery. Now they are still saying they haven't recieved it even though the Royal Mail site says they have delivered it. And they say if they haven't recieved it by this Saturday then they will double my premium. I have told them they can ring my previous insurer and they refuse to do this and that they need it in wriitng.

Really stuck on what to do here apart from pay my previous insurer the £15 for a duplicate copy and repost it - but the same could happen again.

Any ideas? :/

GT3 · 18 Apr 2006 at 16:10

Theres also one slight problem.

I seem to have lost the proof of postage since I posted it. I checked it the day after I posted it and it said it had been recieved so thought nothing of it. And now I don't have anyway of bringing back up the details.

:rolleyes:

at me

GT3 · 18 Apr 2006 at 18:40

And now I can't get through to them at all, wonderful.

Wish I'd just gone with Admiral for the extra £50 or so

GT3 · 19 Apr 2006 at 03:03

Morba said:
i thought the status was updated once delivered.

Correct.

royal mail said:
the Track & Trace information is updated when the post person return back to the local delivery office