Where are people sending there Asus RMA mmotherboard to and what happened to Asus Turbo RMA

chippy08 · 23 Feb 2017 at 12:58

Hi guys my motherboard has been faulty from day one usb issue but i have been trying to sort out the fault my self with bios updates but still cant be fixed.

So its time for Rma but i am not sure where to send it as i thought overclcokers where handling all Asus Rma motherboards with a 48 hour turbo Rma servive as advertised on the forum ?

Rma page seems to say send it to Asus and not them anyone have any ideas As the Turbo Rma post seems to have disappeared from the forum.

I have just spoke to Asus and they said they dont handle the repairs it has to go back to overclcokers but still waiting for overclcokers to respond

pastymuncher · 23 Feb 2017 at 13:23

Asus RMA's have to be through the retailer that the component was purchased from for the whole of the warranty period (not just the first 12 months). Here is the thread for the turbo warranty service.

ZXSpectrum · 23 Feb 2017 at 13:25

It depends what Asus motherboard It is... If its a workstation board you get advance warranty replacement direct with asus. Not sure if it also covers ROG motherboards though. All others go back to suppliers.

chippy08 · 23 Feb 2017 at 13:32

Thanks Both mine is just a cheapo H110i plus but when i go to overclokers it says return to Asus this link as its more than 30 days old but was faulty from the start https://www.overclockers.co.uk
/returns-details#opt2

I have just spoke to Asus and they say send back to overclokers as Asus dont handle the repairs.

Ok so i am trying to to get an Rma number that you cant get using the link

chippy08 · 23 Feb 2017 at 15:58

I Cant belive i have to chase the staff to try and get an rma number