Which desktop control software do you use? (Dameware etc)

[bledd]

Looking at replacing our old version of Dameware with something new. This is to control desktop machines only. No remote access required, will all be local network.

~170 machines, up to 4 users connected at once.

 

[mejinks]

Newer version of dameware?

We use ManageEngine, which was shockingly bad, but with the latest update, its a bit better now. Ive also used screenconnect in the past, thats really good.

 

[mr.bond]

vnc here

 

[neodude]

TightVNC

 

[d_brennen]

Different tools for different jobs. I use RealVNC for user support and plain old RDP for administration/maintenance on workstations/servers.

For software I use a mix of SCCM and a proprietary software deployment tool that needs to die

 

[Caged]

Why are you looking to replace it? What's your environment?

 

[Witor]

Approx 2500 workstations. Vast majority (2k) we use SCCM's remote control feature. The rest TightVNC and normal RDP, does the job fine.

 

[paradigm]

SCCM here.

 

[Deleted member 138126]

What's wrong with DameWare? If you have the licenses...? It's a pretty decent tool for the job.

 

[kefkef]

Screenconnect

 

[LizardKing]

winrm / RDP.
i cant remember the last time i've needed to see a users desktop so we no longer have a need for the likes of VNC etc but if the need arises skype can fill those shoes.
It also has the added benefit of less software to manage/update which makes audits easier to keep on top of.

 

[bledd]

What's wrong with DameWare? If you have the licenses...? It's a pretty decent tool for the job.

Version 6 ish, doesn't work well with dual screens

 

[markator]

ScreenConnect stand-alone or via Automate

 

[bledd]

What's wrong with DameWare? If you have the licenses...? It's a pretty decent tool for the job.

Version 6 ish, doesn't work well with dual screens

 

[glenimp617]

Latest version of dameware, but still has the screen lag on windows 10

 

[Caged]

Is this just for local machines on a LAN and everything is domain-joined and managed? I'd give the built-in Remote Assistance a try, there's a bunch of GPOs you can apply to create help request shortcuts and specify certain user groups as being allowed to do remote control etc.