Just like to express my thanks to Andy & Steve at Birchdown for the recent work they did on my 182.
I recently saw a special offer on cambelt services at Birchdown in the Traders section on Cliosport. As my car was due a cambelt change in March anyway i thought id bite the bullet and get it done sooner rather than later while there was a few ££ to be saved.
I have received nothing but excellent service at Birchdown from booking the car in right through to collecting it. I initially emailed Birchdown asking for a price as there were a couple of other bits and bobs that i wanted doing at the same time. I received a very swift reply from Andy if i remember correctly with a full price inc vat and labour which was a nice change compared to most garages who tend to try and hide the true cost in my past experience. I later phoned Andy to confirm that i wanted to go ahead and book the cambelt change etc whilst doing this Andy also offered me the use of the Kangoo courtesy van which really is a usefull service, saved me a lot of hassle arranging a lift back from Birchdown etc. Andy emailed me the following day with a confirmation of the booking and agreed price which again was just a nice little touch.
I got home from work on the day i'd arranged to drop the car of at Birchdown to be greeted by an email just checking that we were still good to go and informing me the Kangoo was ready when i was. Another nice little touch
Dropping the car off and picking the Kangoo up again went without a hitch which is a welcome change.
Now the upsetting part, i receive a call from Steve iirc on the day of the cambelt change informing me that my car isnt holding its timing and that after investigation the dephazer puller (sp?) isnt doing its job correctly and that a new one would be required at a cost of circa £120
On the plus side i was told that it was more than likely having a negative effect on performance. I hadnt noticed the car stuggling of late although since having the car back i must say the low down power seems to be dramatically improved, the car doesnt seem to bog down as much of the line. Whether this is in my mind or not i dont know. But im happy.
Credit where credits due the lads did an excellent job and managed to get the part ordered and fitted on the same day. Im also pretty sure that no extra labour was charged for the fitting which again is a rare occurance.
That concludes my Birchdown experiance. Top service from the guys. Their communication is excellent, never once did i feel like i was walking into the unknown.
The car will now be going there for all work needed on it and i will be intouch in a couple of months to arrange a service on the car.
Russ
mwahhhhh lol
