Who just saw BBc Watchdog with Virgin media?

No. A connection does NOT have to be fibre to the demarcation point or fibre to the LAN to be considered fibre.

Yes, it does. Coax is not fibre. You have a regular cable modem service.

Do you work for VM PR? It would explain the ASA complaints if they're as ignorant as you.

FYI, BT FTTP will be available to anyone served by an FTTC cab from Spring 2013.
 
Why are we arguing over physical transport, if the packets get to me faster than I can use them is all I care about.

Only VM can't do that (for me atleast). Lots of packet loss, ping spikes and general poor connection fibre or not.
 
So from what you are saying asim18, becuase there is fibre in the network, it's fibre optic connection?

Going by that, 56k, isdn, adsl, etc etc is also fibre as it carries the connection via fibre once at the exchange level.

Please stop, you have no idea what you're on about, or just trolling?

All three you mentioned there are LLUd at the exchange and delivered via the POTS.

Since you clearly don't understand networking and internet delivery, I will explain what the above sentence means. That means the exchanges may be interconnected by fibre and their peering arrangements may be provided through fibre, but the data is fed to the customer over the plain old telephone service. Which is immediately a fundamentally **** method of delivery and completely incomparable and separate to the CATV (cable TV) network.

VM's local loops are fibre.
 
Last edited:
Like my 56k modem close to the exchange example eh? ;)
Oh for the love of god no. Not like that uninformed and frankly ludicrous "example". Read my reply to locky above.
Such as BT FTTP, Hyperoptic, Gigler. These are all consumer broadband options. This is why Virgin were not allowed to advertise themselves as the fastest in the UK. You first argue they're the fastest, then concede they're not in your very next post. :)
Those three companies you mentioned are nowhere near as available as Virgin Media. I've already explained that BT FTTP is currently in trials, so that's redundant. Hyperoptic and Gigler are still extremely small coverage and are expanding only through local interest levels, VM has exponentially higher coverage and more availability than all three of those products put together and multiplied by 100.
I want fibre to my house. If Virgin were to make it available to me in whatever method they deem appropriate, I would be happy.
Good for you. VM isn't a FTTH product. It's like saying "I want mustard, if custard was mustard, I would be happy".

Because of reasons I've already explained but i will mention again: It's an utterly pointless waste to lay fibre from the green cabinet to your house. If you're having issues it will never be "because it's copper from the cabinet". Unless it's damaged.

For some people it is a good product. I am pleased you like your connection. For some it is not a good product. I am one of those, and ...
Just like any ISP in the world then.
 
Last edited:
I think Watchdog is often full of crap.

Firstly: That technician is utterly retarded. Does he honestly think Virgin Media actually run the data centres which host streaming media? No. Buffering is due to lack of upstream bandwidth or server resources at the host server which is completely out of Virgin Media or any residential ISP's control.

You're right in the sense that Virgin isn't in control of everything you'll do with your Internet, but you're mistaken if you don't feel they play a part in most streaming media.

The likes of google are pretty damn good at streaming media and when the likes of BT FTTC users don't generally have any problems streaming from these services. Virgin users often do, for numerous reasons.

#1 - Utilisation issues
#2 - Less than steller peering agreements
#3 - Bugs in the hardware/software they almost force you to use (we have modem mode now).

If you streaming experience is inferior to the competition* despite headline speeds then you have a resonable gripe consider they've locked you into a 12 month contract. In fact if they've got you to use them instead of another company because they've promised you something they're not in resonable control of, you have reason to gripe. The reasons they won't deliver what they promised doesn't really matter.

In addition to this Virgin hasn't particularly ran the fastest or most reliable DNS servers for most folks, something which can dramatically change the experience of your connection if you don't know how to change it. They also got a slap for claiming the best gaming performance which is definitely a load of crap. Pings have nothing to do with headline speeds, and VM pings are fairly inconsistant when compared to BTs (though either could be better depending on your line / area). They talk a load of crap, but in reality they're not really a great ISP (imo).

* To be fair in my opinion much of the competition is crap.

asim18 said:
Secondly: They are doubling everyone's speeds. The reason that dude is getting 0.5Mb/s is because he's on a high utilisation UBR. It doesn't take a telephone call to install miles of new fibre to handle bandwidth overheads. It takes weeks of laying new cable and can require planning permission from councils. I had the exact same issue of high utilisation about 12 months ago. But they did fix it in about 7 weeks, and now my internet is absolutely spot on 50Mb/s. In fact the software limit set in my modem's firmware is 53000000 bps and I get EXACTLY that amount in speed tests. The fact that there is no "syncing" involved in IP over CATV, as opposed to A/DSL means that I get 100% of the advertised bandwidth.

They're not really doubling your speeds if you have utilisation issues though. Normally I'd agree that 'issues' don't count if it weren't from the fact a) you're locked into your contract and b) they don't fix it for most people in any resonable time frame.

The whole doubling of the speeds is a load of crap anyway. I had quite a nice unfiltered 50Mb connection, they state they're doubling my speeds (still not happened, this was a year away) and have used it to throttle me to 25Mb a second. They've effectively halved my connection. Even if I were on 120Mb in reality actually using the connection would leave me sitting on 60Mb, less than what I could effectivly use on a decent FTTC connection all day long.

You do make one solid point though, the up-to speeds is the biggest ripoff in Britain. The regulator should have us paying up-to amounts, I'm fairly sure the big players would be quickly less timid about upgrading their networks if it was going to hit their wallets.
 
Last edited:
I'd also like to add...

My current DOCSIS3 modem has 4 channels. Even though the firmware limit is set at 50Mb/s by Virgin Media, the quad-bonded line can theoretically support 152Mb/s or 200Mb/s depending on whether it's DOCSIS or EuroDOCSIS, not sure which one VM uses.

Also, if you're going to include the 330Mb/s FTTP BT trial, then don't forget about the 1.5Gb/s Virgin Media trialled over a year ago using the same DOCSIS3 standard - and guess what.... Copper.

How about all you people whining about copper get yourselves a fibre router and a couple of fibre NICs. I bet a lot of you are using ****ing homeplugs and Wi-Fi :D and you're whining about the copper VM use :rolleyes:
 
Last edited:
I'd also like to add...

My current DOCSIS3 modem has 4 channels. Even though the firmware limit is set at 50Mb/s by Virgin Media, the quad-bonded line can theoretically support 152Mb/s or 200Mb/s depending on whether it's DOCSIS or EuroDOCSIS, not sure which one VM uses.

Also, if you're going to include the 330Mb/s FTTP BT trial, then don't forget about the 1.5Gb/s Virgin Media trialled over a year ago using the same DOCSIS3 standard - and guess what.... Copper.

How about all you people whining about copper get yourselves a fibre router and a couple of fibre NICs. I bet a lot of you are using ****ing homeplugs and Wi-Fi :D and you're whining about the copper VM use :rolleyes:

I don't actually get why you're being a Virgin fanboy to be honest. The service has real problems on the whole for a large number of people. If it works works for you fine and you've not been in any screwed over, thats great. Lots of others are.

That doesn't mean FTTC is all fine well and dandy, but in general I'm envious of those with FTTC connections, and its fairly obvious why by anyone who looks at the stats.

Personally, I use virgin but I'd rather live in an area with FTTC as being able to switch between them is the best of both worlds (as lets be honest, both of them are pretty **** poor support wise when its broken).
 
Quite frankly, everyone's hatred of copper is coming from their ignorance that DOCSIS over CATV is like ADSL over POTS. They are absolutely NOTHING alike except they use copper.

It's like comparing AC and DC current just because they're both pumped through copper. :rolleyes:
 
Last edited:
I don't actually get why you're being a Virgin fanboy to be honest.
Brilliant. All I'm doing in here is stating facts and refuting misinformation. That is all.

Spend so much time trying to inform people and finally get called a fanboy. Fine I'm out of here. Keep conjuring all your ignorance in this cesspool of retardation. All that matters to me is that I tried.
 
Last edited:
Another very happy Virgin (ex-Telewest) customer here. We've always received our advertised speed, v.rare downtime & we never had any issues with the Superhub (Albeit we were late adopters to the Superhub) I have and always will recommend them :).
 
Last edited:
There are a lot more factors to consider when you're buying one of these main-line products which they wont mention like your contention ratio, you can ask for it but I doubt they'll tell you it. I'm stuck with some horrible net 8mb down, 300kb up..

Fibre is planned to come end of 2013, prob will be the same.. oh well.
 
Secondly: They are doubling everyone's speeds. The reason that dude is getting 0.5Mb/s is because he's on a high utilisation UBR.
But they are not doubling everyone’s speed as some packages are only getting 20% faster. I do get full advertised speeds but they are not doubleing my connection.
 
Last edited:
Brilliant. All I'm doing in here is stating facts and refuting misinformation. That is all.

Far from fact. A lot of the "information" is very out of date. Do a little research before making yourself look like an ignorant VM fanboi.
 
I had to laugh the other day when 1080p Youtube was loading faster than 480p.

Other than that though I get 100Mb all day long.
 
Last edited:
Brilliant. All I'm doing in here is stating facts and refuting misinformation. That is all.

Spend so much time trying to inform people and finally get called a fanboy. Fine I'm out of here. Keep conjuring all your ignorance in this cesspool of retardation. All that matters to me is that I tried.

Your definition of facts is ridiculous. Everyone with a bit of sense knows we have some pretty **** poor service in this country and its completely hit and miss whether you'll get a decent connection or not. You're prattling on like Virgin can do no wrong when they quite clearly have been pulled up for their BS.

> My speeds have been effectively halved.
> Virgin was forcing me to use kit which wasn't fit for service.
> Their network is generally over utilised and my net has been trash since they added traffic management to the top tier.

Your facts don't seem to reflect the reality for many of their customers. That doesn't mean BT is awesome, they suck too, just in different ways.
 
Back
Top Bottom