Wonder what DPD's excuse will be today...

[bifday2k]

As title wonder what lame excuse they will use this today..

29 Nov 2010 15:10 Leeds We were unable to deliver your parcel, track your parcel here for regular updates
29 Nov 2010 07:41 Leeds Your parcel is on the vehicle for delivery
29 Nov 2010 05:12 Leeds Your parcel has arrived at the local depot

That was for a 7-8pm time slot btw. So they know 4 hours minimum they can't deliver, twice in a row, why bother with that freaken time slot if ur not gonna even try, useless *****

Personally im getting sick of there excuses, Ocuk know my feelings on them, as this has happened to me before, give me a time slot, then hours and hours before that decide they can't deliver, yeh right, more like the driver can't be bothered.

The more this crap happens the more i feel like buying elsewhere, and in all honesty its not OCuk's fault, i totally can't fault their service its second to none, the tech support, the sales support by far the best iv dealt with, i am just hating DPD atm, bunch of useless *****. DPD at times makes Ocuk look bad, when its not their fault..

Ok rant over, and awaiting hate posts/bans or whatever lol.

 

[bifday2k]

iv never had an issue with them, untill the last 2 delivery's, the last one i informed ocuk about, as its their contract that dpd is failing on, still may inform them about this one.

Just annoys the hell out of me that they do this time slot, but don't even bother to try and deliver, last time it was the same notice i got given, 4 hours early, and they said they can't deliver.

Ok this time i can understand due to weather, last time was no issue

ahwell 7am and still no update from them....dpd that is not ocuk.

Again totally can't fault ocuk in this matter, i ordered it was packed, passed on to useless dpd.

 

[bifday2k]

When you consider the logistics involved in getting a a parcel from A to B, then there's always going to be a few problems at some point. Particularly this time of year. I'm always amazed at how a parcel can arrive as quick they do. I bought a motherboard off a chap in MM from Scotland.. Posted on Friday and arrived first thing Saturday morning. Just standard first class parcels. I've never has any problems with DPD, nor any other....

As for your particular compliant, I would contact the shop and ask for their advice.

http://forums.overclockers.co.uk/showthread.php?t=18104267

Well to consider i sent an ebay item via royal mail first class the same time my order was shipped, and said royal mail delivery was delivered before 12pm yesterday, in the same weather conditions, and those conditions at 3pm (when dpd said they can't deliver) where the same, just goes to show how crap dpd can be at times.

But as i said earlier my complaint is'nt with OCUK, i can't fault them, service is second to none, and trust me i shop around, just dpd suck for me atm, i just may be really unlucky.

 

[bifday2k]

Well failed to even try and deliver today, got an update at 11am this morning saying yet again unable to deliver.

I know the snow atm may slow them down and things, but this has happened in the past even without snow about.

Location is'nt an issue, im not in the middle of nowhere, its just abit annoying that they just don't bother to try and deliver, but hey ho, i'll keep waiting lol.