Associate
I've just downloaded the DHL app and used the 39999[Dell order #] trick and it gives more detailed tracking information.
I've not been sent any information from DHL directly.
Worth a go?
World first QD-OLED monitor from Dell and Samsung (34 inch Ultrawide 175hz)
- Thread starter Grim5
- Start date
I've not been sent any information from DHL directly.
Worth a go?
That's what I'm using already.
With DHL you don't always get the delivery snake and it can be delivered even though it doesn't say out for delivery.
Yeah I'm hoping that's the case. Just annoying either way since you've gotta watch out for it in case it comes but don't have any information like how many deliveries away it is etc.
Worst comes to worst I'll have to phone up and see if I can collect on Saturday or something.
Associate
- Joined
- 13 Apr 2021
- Posts
- 20
Stupid question received my monitor and it has a bracket with it. Any idea what its for?
Soldato
That's the vesa mount, you attach that to your arm and then the monitor clips on.
Still no updates, Tuesday it is i guess
Caporegime
Nice. You did not have to wait too long in the end I guess
Ello guys,
Just an update on mine with a dead pixel.
I’ve contacted Dell:
As long as Dell do what they say they are willing to do I’m happy.
subject to approval:
In short, Dell are allowing me to keep ahold of my current monitor until a new replacement arrives.
approval will be sometime next week.
Then Dell will collect my old monitor two or three days after my new replacement arrives.
That’s pretty good in my book.
Also a tip on checking for pixel issues. (Maybe it’s been mentioned already)
Switch off the monitor. Disconnect all cables apart from the power. Push the joystick to the left for 5 seconds. The monitor should display a grey background. Check for pixel issues. Press the joystick left again to change colour again.
hope it helps someone.
Just an update on mine with a dead pixel.
I’ve contacted Dell:
As long as Dell do what they say they are willing to do I’m happy.
subject to approval:
In short, Dell are allowing me to keep ahold of my current monitor until a new replacement arrives.
approval will be sometime next week.
Then Dell will collect my old monitor two or three days after my new replacement arrives.
That’s pretty good in my book.
Also a tip on checking for pixel issues. (Maybe it’s been mentioned already)
Switch off the monitor. Disconnect all cables apart from the power. Push the joystick to the left for 5 seconds. The monitor should display a grey background. Check for pixel issues. Press the joystick left again to change colour again.
hope it helps someone.
What happened to your previous AW one?
Caporegime
Can you just not use something like this?
Nice. You did not have to wait too long in the end I guess
Yup all worked out in the end thankfully! Have just emailed to get the 10% applied now so hopefully they don't come back with any issues on that....
Dell wouldn't give the full refund to £847 (only willing to drop to £1099) so had to return it.
Don't you still have to pay return shipping costs?
Soldato
- Joined
- 1 Jun 2014
- Posts
- 5,066
Thanks, that's a big help for me actually - I started redecorating the office when I thought the monitor wouldn't be here until May, so my PC is disconnected under a drop cloth currently.
At least I can use this to check for pixel issues now.Nope.
Associate
All setup, no issues with any pixels using Eizo.
Just turned on Cyberpunk with the ReShade plug-in as suggested by mrk, looks great.
Box was also in decent condition.
Let's see about that 5% goodwill refund they promised...
Just turned on Cyberpunk with the ReShade plug-in as suggested by mrk, looks great.
Box was also in decent condition.
Let's see about that 5% goodwill refund they promised...
Mine started off delivery snake then it disappeared and said expect between 2-3pm then it arrived at 10am lol. Their delivery tracking is funky to say the least.
Soldato
- Joined
- 1 Jun 2014
- Posts
- 5,066
Mine just arrived. Box was in perfect condition, but both the pieces of security tape had been cut which was a worry. Everything seems to be there on first inspection though. I'll fire it up after lunch and check for pixel problems.
Caporegime
Lucky bugger. They would not have it when I tried for 10%.