World first QD-OLED monitor from Dell and Samsung (34 inch Ultrawide 175hz)

longman232 · 22 Apr 2022 at 12:10

Maybe i am just use to LCD displays.

KillBoY_UK · 22 Apr 2022 at 12:14

Haggisman said:
And based on my latest conversation with them, anything you've been told about discounts/refunds because of the delays is basically a lie to shut you up.

Apparently: "We have not honored any discounts for delays as it is rejected by finance department."

Yer the copy and paste BS is insulting, I wonder if a @ Alienware on Twitter will get some proper info

Haggisman · 22 Apr 2022 at 12:16

KillBoY_UK said:
Yer the copy and paste BS is insulting, I wonder if a @ Alienware on Twitter will get some proper info

I've emailed them now since other posters have reported getting better results through that channel, if still no luck then Twitter is the next step

Also raised the dead pixel with them - was going to leave it since it's not really noticeable in normal use and I could accept it given the discounts (although not ideal), but if they're going to play silly buggers then why not...

Rawr · 22 Apr 2022 at 12:22

Feels like its just pot luck with CS on who you speak to. Some will be nice/honour what's said etc, and other's just won't bother.

z10m · 22 Apr 2022 at 13:08

mrk said:
Just like God of War, the responsiveness on screen movement and mouse input just feels instant now, and the motion smoothness is just supreme. god knows how anyone can go back to LCD gaming after this lol.

What you are describing here has more to do with going from 60hz to 144/175hz and not from LCD to OLED.

BananaDunka · 22 Apr 2022 at 13:10

I realised that smooth motion is a by-product of OLED vs LCD though too, it's a factor of both going from 60Hz to 144 and from LCD to OELD because OLED motion smoothness and response is leagues ahead of any LCD monitor on the market today.

60fps on this OLED visually feels like 100fps on an LCD essentially, as others have mentioned in the thread too from their experience of this QD-OLED.

Haggisman · 22 Apr 2022 at 13:16

z10m said:
What you are describing here has more to do with going from 60hz to 144/175hz and not from LCD to OLED.

144Hz on this feels far better than 144Hz on my old 38"

BananaDunka · 22 Apr 2022 at 13:21

Yup! I've got the 34" 165Hz Huawei Mateview GT and this at 144Hz feels way better than 165Hz on that VA panel. It would basically be unfair to put a QD-OLED like this in a review against anything other than another QD-OLED for this sort of comparison.

z10m · 22 Apr 2022 at 13:27

Haggisman said:
144Hz on this feels far better than 144Hz on my old 38"

Well yeah it will look clearer due to instant pixel response time.

XeNoNF50 · 22 Apr 2022 at 14:29

So Dell have got back to me RE: replacement for my faulty QD-OLED. They'll pick it up in early June and they will replace it at the end of August rofl. They can **** off if they think I am going to stand for that.

TNA · 22 Apr 2022 at 14:32

XeNoNF50 said:
So Dell have got back to me RE: replacement for my faulty QD-OLED. They'll pick it up in early June and they will replace it at the end of August rofl. They can **** off if they think I am going to stand for that.

Lol. I don’t get it. Why are some getting next day replacements and others have to wait. No consistency. I would push for a next day replacement or at the very least one where you keep the monitor until the replacement arrives.

XeNoNF50 · 22 Apr 2022 at 14:34

TNA said:
Lol. I don’t get it. Why are some getting next day replacements and others have to wait. No consistency. I would push for a next day replacement or at the very least one where you keep the monitor until the replacement arrives.

No point me keeping the monitor I cannot get past the select language menu as the OSD joystick does not work. Cannot use it at all. I want it gone next day and replacement arrive next batch.

TNA · 22 Apr 2022 at 14:39

XeNoNF50 said:
No point me keeping the monitor I cannot get past the select language menu as the OSD joystick does not work. Cannot use it at all. I want it gone next day and replacement arrive next batch.

Ah I see. Yea in that case that or a refund.

XeNoNF50 · 22 Apr 2022 at 14:45

TNA said:
Ah I see. Yea in that case that or a refund.

Yeah and despite how much it might sting to give it up and get a refund and kill the dream of all my screens in the house being OLED (Panasonic 65JZ1500, LG 55G1, OLED Alienware m15 laptop my other screens) the reality of it is I have a 384 zone full array local dimming HDR1000 27 inch as my monitor right now. The step up to OLED isn't that large, not like most who are stepping up from a previously LED edge lit monitor.

JediFragger · 22 Apr 2022 at 14:57

Seems like customer care really are inconsistent, got my 5% refund for the delay back off them no problems. Could have pushed for more but can't complain for £805!

2Thumbs · 22 Apr 2022 at 15:18

I can imagine all the C and V keys on the keyboards at Dell CS are completely worn away to a nub.

NightElf · 22 Apr 2022 at 19:04

XeNoNF50 said:
So Dell have got back to me RE: replacement for my faulty QD-OLED. They'll pick it up in early June and they will replace it at the end of August rofl. They can **** off if they think I am going to stand for that.

I got told the exact same thing today.

After being told last week by Dell CS that i would get a new monitor first and then the old one would get picked up.

I've emailed them.

Yaka · 22 Apr 2022 at 22:00

is that with the standard warranty they give you? they tried hard to fob me off with the premium one that costs £109 pretty hard saying stuff like i woulnd be waiting on replacements etc but i refused

NightElf · 22 Apr 2022 at 23:09

Yep, standard warranty.

whitestar85 · 23 Apr 2022 at 07:58

mine arrived damaged day one (2 days after release) and my replacement date is August.