Would you keep a monitor with a few dead pixels

Soldato
Joined
14 May 2009
Posts
3,973
Location
Hampshire
I managed to snag a refurb Dell S3422DWG for £290 and I was very pleased with it but when running the standard tests, I noticed 2 dead pixels.

One is in the bottom right and I barely noticed it but there is one that is near the center, sligtly off the left that I notice more but only really when I am working on anything with a white background (Documents, Outlook etc.)

I am very tempted to return this however given the fact that I got it for almost £200 off RRP, and the current wait time for a new one is April, I'm also half tempted to keep it.

What would you guys do?
 
Associate
Joined
29 Oct 2019
Posts
764
I managed to snag a refurb Dell S3422DWG for £290 and I was very pleased with it but when running the standard tests, I noticed 2 dead pixels.

One is in the bottom right and I barely noticed it but there is one that is near the center, sligtly off the left that I notice more but only really when I am working on anything with a white background (Documents, Outlook etc.)

I am very tempted to return this however given the fact that I got it for almost £200 off RRP, and the current wait time for a new one is April, I'm also half tempted to keep it.

What would you guys do?
No, a single dead pixel would be an instant return for me, especially if it was in the center of the screen.
 
Soldato
Joined
14 May 2009
Posts
3,973
Location
Hampshire
I’ve raised a support request with Dell to see that they say before I sort out the refund request from the seller.

Dell were very quick in sorting out a dead pixel on my S2722DGM so hopefully they'll do the same here…
 
Soldato
Joined
24 Feb 2003
Posts
8,520
No I wouldn't, no matter the cost saving it would bother me even knowing it was there let alone actually noticing it.
 
Soldato
Joined
22 Mar 2014
Posts
3,953
I'd return personally, monitors are something you're looking at for a long time so why would you want any distracting imperfections? It'd be awesome if you could get it replaced by Dell for a decent panel while only paying for a refurb unit if possible.
 
Soldato
Joined
14 May 2009
Posts
3,973
Location
Hampshire
So, a little update on this.

I contacted Dell and explained the situtation and they're going to replace my monitor which means I'll get a new or Dell refurb without spending any more cash which is good.

I know there is a delay in the replacement due to the high demand of the S3422DWG but I can make do for now whilst I wait.

And the seller I purchased it from on eBay has given me a partial refund so in total it cost me £260 for a (hopefully soon) new S3422DWG... not bad going really.
 
Last edited:
Top