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Xbox live child account access

Discussion in 'Console Games & Hardware' started by Delta Charlie, Jul 5, 2018.

  1. Delta Charlie


    Joined: Sep 23, 2009

    Posts: 37

    just got an Xbox for my son and I am having problems trying to buy live gold for his child account which has been linked to my adult account. When trying to redeem a code or subscribe through his account it blocks it due to age restriction.

    I already have an other Xbox marked as a "home" box. Anyone able to offer help on how to set this up?

    Got it solved, had to go through customer support. Seems there was some problem with the child account seeking authorisation from the parent account.
    Last edited: Jul 6, 2018
  2. fezster


    Joined: Jan 7, 2007

    Posts: 377

    Just a word of warning - if you plan on letting your child play online games, then it's easier and less stressful to just setup an adult account for him/her. Having been through this recently, pulled my hair out trying to work out why particular games wouldn't allow online play, despite me granting full access. Some games just do not allow it with child accounts with obscure messages as to the reason why. And worse is that child accounts cannot be converted to adult accounts (not easily anyway).
  3. GSXRMovistar


    Joined: Nov 6, 2002

    Posts: 9,060

    Location: London UK

    As above, I found it much easier to just setup an adult account. Xbox Live works between accounts however to install a game on my daughters account via gamepass I need to log in first which is actually a bonus as it means I have a degree of control over what she is playing.
  4. OspreyO


    Joined: Dec 12, 2006

    Posts: 3,001

    Problem is you have no control on an adult account.

    But I agree trying to use child account is very confusing. I could not get fornight to work except on an adult account.

    It's typically microsoft badly designed software. I have the children accounts working on both pc and Xbox but it was torture