I purchased this card from Overclockers on the 2nd April 2009, and it has performed fine on the games I was mainly playing at the time such as Battlefield 2. However recently on certain games Battlefield Bad Company 2 (now seems to crash on singlepayer about 30 seconds into the opening scene), Mafia 2 amongst others I began experiencing random "vertical line" and "black screen" crashes which required me to reboot my system. Having looked on the internet this seems to quite a common problem with these cards and other models in the range (there are threads on these forums discussing it) although I am unable to find a solution. These crashes have started to occur more frequently and in games such as Battlefield 2 which had previously worked fine.
Temperatures never seem to above the mid/high 60c range, and I have tested the card on applications such as AtiTool and Furmark and no problems occur. I have tried the card on both Windows XP 32 and Windows 7 64, have cleared and reinstalled/updated the drivers several times all to no avail. Ran Memtest with no errors also. Tried 2 different PSU's (Corsair 400W and a 600w) The same problem also occurs in another system in which I have tested the card. I have contacted XFX and they have advised me to Overclockers.
The card is still under the 2 year warranty and I would like to enquire about receiving a replacement. So should I just fill out an RMA, my main concern is that as I say the crashes can be intermittent on only on certain games, and that the testing that is carried out may not find the fault, and I'll be charged the £10.
Temperatures never seem to above the mid/high 60c range, and I have tested the card on applications such as AtiTool and Furmark and no problems occur. I have tried the card on both Windows XP 32 and Windows 7 64, have cleared and reinstalled/updated the drivers several times all to no avail. Ran Memtest with no errors also. Tried 2 different PSU's (Corsair 400W and a 600w) The same problem also occurs in another system in which I have tested the card. I have contacted XFX and they have advised me to Overclockers.
The card is still under the 2 year warranty and I would like to enquire about receiving a replacement. So should I just fill out an RMA, my main concern is that as I say the crashes can be intermittent on only on certain games, and that the testing that is carried out may not find the fault, and I'll be charged the £10.
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