Associate
Thanks - you may have answered in 5 seconds what the DVLA couldn't over 2 whole days!
Had you gone through the automated system to an advisor they could have told you that on the phone in 10 minutes. Sounds like you heard a message you didn't quite understand and hung up.
All the forms the DVLA send out are reminders, sent as a courtesy, we shouldn't rely on them alone - after all things do go missing in the post (in some areas more reguarly than others).
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