Someone drives into the back of me...now claiming i rolled back into them?

russ9898

russ9898

russ9898

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:mad:

On Thursday i had someone go into the back of my car. Very little damage other than a few scuffs on the bumper. She wanted to pay cash at first, asking if I had any idea of cost etc. I explained id had a scuff repaired before from when I scraped a wall it was around the £150 mark. At this point she then started questioning if she had done the damage. I was planning to use the insurance company anyway for the repair work, after all this is what we pay them for + i would be requiring a courtesy/hire car.

Ive today had a phone call from the claims management company dealing with the case informing me that the other party is claiming ive rolled back into them. There is a slight incline in the road but I know I was rolling along in slow moving traffic at around 5mph. The other factor is my car is an auto (DSG)...they don't roll back other than on steep hills, they creep forward as im sure a lot of you will know.

I also have texts from her explaining that her brother works in a body shop bla bla bla and he would like to take a look at the car and get the repair work done.

So does anyone have experience of a claim like this? If so, what was the outcome?

Thanks,

Russ
 
Explain to claim management mob about the dsg as above and tell them about the texts
 
^Ive told them about both the texts and dsg already. Luckily the women from claims management drove an auto herself so knew exactly where i was coming from.
 
singularity said:
Yes, but is it a lot of damage etc

Sounds like claiming will be a lot of hassle

Tbh I would probably go through insurance.
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I am going through insurance? Im claiming through insurance. I rung my insurance co 10mins after the accident who put me through to a claims management company.

If it was something that i could machine polish out i would happily do that and save the hassle of claiming. Unfortunately its broke through the paint so will need a respray of sorts.
 
same here. thats got to be definitely one of the bonuses of paying for insurance, they can deal with the "compo" hunting zombies
 
I just don't get people sometimes. She knows she did something wrong so just suck it up and pay for it.

I few months ago I was parked and a REALLY old man driving a Fabia reversed into the side of my car. There was very little damage done, and as the car was wrapped it just needed to have one panel re-wrapped.

He said he did not want to go through the insurance to save his NCB, so I agreed, had the work done at a cost of £150. I felt a bit guilty so offered to pay half and only asked for £75 quid.

He then changed his mind and decided he would rather go though the insurance :rolleyes:

I just gave up in the end and did not want to bother for a few quid.
 
Dr House said:
I just don't get people sometimes. She knows she did something wrong so just suck it up and pay for it.

I few months ago I was parked and a REALLY old man driving a Fabia reversed into the side of my car. There was very little damage done, and as the car was wrapped it just needed to have one panel re-wrapped.

He said he did not want to go through the insurance to save his NCB, so I agreed, had the work done at a cost of £150. I felt a bit guilty so offered to pay half and only asked for £75 quid.

He then changed his mind and decided he would rather go though the insurance :rolleyes:

I just gave up in the end and did not want to bother for a few quid.
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that sounds like sub human levels of inteligence :eek:
 
Doesn't the highway code state you should leave a reasonable gap between yourself and the car in front when stationary for this very reason? I was taught to leave enough space to see the other cars tyres and Tarmac between the cars.
 
I would have thought that once you explain that you drive an automatic this should be resolved in your favour.

I don't actually agree that DSG does creep, in my experience and by design it doesn't, but an insurer will have your car down as an automatic which in 99% of cases do creep and therefore do not roll back as the claimant is suggesting.
 
Meatball said:
Doesn't the highway code state you should leave a reasonable gap between yourself and the car in front when stationary for this very reason? I was taught to leave enough space to see the other cars tyres and Tarmac between the cars.
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This - I was taught the same method of gauging distance too, so far so good, too.

lolwomendrivers :p
 
People making false allegations like this should be subject to some kind of action against them. It ****es me off how people try to wiggle out of any kind of personal responsibility - and i believe this goes some way to explain why we have certain problems in this country. It always comes back to someone not wanting to take personal responsibility for their actions.
 
Gaygle said:
People making false allegations like this should be subject to some kind of action against them. It ****es me off how people try to wiggle out of any kind of personal responsibility - and i believe this goes some way to explain why we have certain problems in this country. It always comes back to someone not wanting to take personal responsibility for their actions.
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+1

People always want to blame someone else.

We are currently being sued as someone slipped on a wet floor at my place of work even though there were 3 wet floor signs marking it.
 
russ9898 said:
^Ive told them about both the texts and dsg already. Luckily the women from claims management drove an auto herself so knew exactly where i was coming from.
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Good good.

Send a picture of the texts to them, evidence needs to be visual or down in writing.

Make sure they are going to fight this and you completely deny the other party's accusation.



[xzibit]I heard you liked phonse, so I took a pic of your phone with a phone" [/xzibit]
 
Gaygle said:
People making false allegations like this should be subject to some kind of action against them. It ****es me off how people try to wiggle out of any kind of personal responsibility - and i believe this goes some way to explain why we have certain problems in this country. It always comes back to someone not wanting to take personal responsibility for their actions.
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It's known as insurance fraud and, depending on the claimants insurance company, could lead to a surprisingly long and expensive case for the woman who has fraudulently described the circumstances of the accident.

People don't realise just how serious some companies take fraud. To the point where they will spend well over the cost of a claim to prove it's fraud (they get this back from the claimant at the end of course so it can end up costing 10s of thousands).

OP, it sounds like you have a water-tight claim, make sure your insurance company sees it through, clearly you don't want this woman's "brother" messing with your car! Sure it might bump up your premium slightly but ultimately she deserves to feel the wrath, it's claimants like her that bump up every-bodies premiums as the insurance companies absorb these costs in a way the shareholders approve of....
 
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