Cisco HWIC-1ADSL Problem

RSR · 29 Jun 2011 at 22:57

Hi Guys,

I am a bit confused over this one, maybe one of you can help me.

I have a Cisco 1841, which I use for my home router using the WIC-1ADSL card this worked fine. My line has now been updated to a 21CN line, so I have access to a ADSL2+ connection. To access the ADSL2+ service I have been using a little Netgear, just to tie me over till the HWIC-1ADSL card arrived.

Now here is the problem:

Cisco 1841 + WIC-1ADSL - Sync fine, ATM Status up, Internet Access

Cisco 1841 + HWIC-1ADSL - Sync fine, ATM Status down/up/down etc.., No Internet Access

IOS Version: c1841-advipservicesk9-mz.151-3.T

Has anyone else come across this kind of behaviour, on a Cisco device? I have read a few threads on HWIC firmware not getting on with some IOS versions.

I was going to try running a older IOS to see if this helps or a firmware upgrade on the card.

Or is the card faulty?

Thanks

Current Running Config.

Code:

Cisco1841#show run
Building configuration...

Current configuration : 2582 bytes
!
! Last configuration change at 21:48:23 GMT Wed Jun 29 2011
!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Cisco1841
!
boot-start-marker
boot-end-marker
!
!
enable password 
!
no aaa new-model
!
clock timezone GMT 0 0
clock summer-time GMT recurring last Sun Mar 1:00 last Sun Oct 2:00
dot11 syslog
ip source-route
!
!
ip dhcp excluded-address 192.168.0.1 192.168.0.10
ip dhcp excluded-address 192.168.1.254
ip dhcp excluded-address 192.168.0.254
!
ip dhcp pool Wired_Range
   import all
   network 192.168.0.0 255.255.255.0
   default-router 192.168.0.254 
   dns-server 212.23.3.100 212.23.6.100 
   lease 4
!
ip dhcp pool Wireless_Range
   import all
   network 192.168.1.0 255.255.255.0
   default-router 192.168.1.254 
   dns-server 212.23.3.100 212.23.6.100 
   lease 4
!
!
!
ip cef
ip domain name home.local
ip name-server 212.23.3.100
ip name-server 212.23.6.100
no ipv6 cef
!
multilink bundle-name authenticated
!
crypto pki token default removal timeout 0
!
!
!
!
interface FastEthernet0/0
 description Wired Local Network
 ip address 192.168.0.254 255.255.255.0
 ip nat inside
 ip virtual-reassembly in
 duplex auto
 speed auto
!
interface FastEthernet0/1
 description Wireless Internal Network
 ip address 192.168.1.254 255.255.255.0
 ip nat inside
 ip virtual-reassembly in
 duplex auto
 speed auto
!
interface ATM0/0/0
 no ip address
 no atm ilmi-keepalive
 pvc 0/38 
  encapsulation aal5mux ppp dialer
  dialer pool-member 1
 !
!
interface Dialer0
 description DSL Connection
 mtu 1492
 ip address negotiated
 ip nat outside
 ip virtual-reassembly in
 encapsulation ppp
 dialer pool 1
 dialer-group 1
 ppp authentication chap pap callin
 ppp chap hostname username
 ppp chap password 0 password
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
!
ip nat inside source list 50 interface Dialer0 overload
ip route 0.0.0.0 0.0.0.0 Dialer0
!
logging esm config
access-list 50 permit 192.0.0.0 0.255.255.255
dialer-list 1 protocol ip permit
!
!
!
!
!
!
control-plane
!
!
banner motd ^C
You are attempting to connect to a managed device
If you are not an authorised user DISCONNECT IMMEDIATELY
^C
!
line con 0
 logging synchronous
line aux 0
line vty 0 4
 logging synchronous
 login local
 transport input ssh
!
scheduler allocate 20000 1000
end

Show ATM

Code:

Cisco1841#int atm0/0/0
ATM0/0/0 is down, line protocol is down 
  Hardware is HWIC-DSLSAR (with Alcatel ADSL Module), address is 001f.6ca2.5d1c (bia 001f.6ca2.5d1c)
  MTU 4470 bytes, sub MTU 4470, BW 448 Kbit/sec, DLY 1140 usec, 
     reliability 123/255, txload 1/255, rxload 1/255
  Encapsulation ATM, loopback not set
  Keepalive not supported 
  Encapsulation(s): AAL5
  23 maximum active VCs, 256 VCs per VP, 0 current VCCs
  VC Auto Creation Disabled.
  VC idle disconnect time: 300 seconds
  Last input never, output 00:00:18, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 47
  Queueing strategy: Per VC Queueing
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     107 packets input, 7638 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     149 packets output, 5990 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out

Cisco1841#show int atm0/0/0
ATM0/0/0 is up, line protocol is up 
  Hardware is HWIC-DSLSAR (with Alcatel ADSL Module), address is 001f.6ca2.5d1c (bia 001f.6ca2.5d1c)
  MTU 4470 bytes, sub MTU 4470, BW 448 Kbit/sec, DLY 1140 usec, 
     reliability 129/255, txload 1/255, rxload 1/255
  Encapsulation ATM, loopback not set
  Keepalive not supported 
  Encapsulation(s): AAL5
  23 maximum active VCs, 256 VCs per VP, 0 current VCCs
  VC Auto Creation Disabled.
  VC idle disconnect time: 300 seconds
  Last input never, output 00:01:13, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 51
  Queueing strategy: Per VC Queueing
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     107 packets input, 7638 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     152 packets output, 6050 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out

Show DSL

Code:

Cisco1841#show int dsl int atm 0/0/0
ATM0/0/0
Alcatel 20190 chipset information
 		ATU-R (DS)			ATU-C (US)
Modem Status:	 Showtime (DMTDSL_SHOWTIME)
DSL Mode:	 ITU G.992.5 (ADSL2+) Annex A
ITU STD NUM: 	 0x03				 0x3 
Chip Vendor ID:	 'STMI'				 'TSTC'
Chip Vendor Specific:  0x0000			 0x0510
Chip Vendor Country:   0x0F			 0xB5
Modem Vendor ID: 'CSCO'				 'TSTC'
Modem Vendor Specific: 0x0000			 0x5100
Modem Vendor Country:  0xB5			 0xB5
Serial Number Near:    FOC13370P5KCISCO73993206
Serial Number Far:  Chip ID: 	 C196 (0)
DFE BOM:	 DFE3.0 Annex A (1)
Capacity Used:	 97%				 34%
Noise Margin:	 -2.5 dB			 23.0 dB
Output Power:	 20.0 dBm			 12.0 dBm
Attenuation:	 31.0 dB			 14.0 dB
FEC ES Errors:	 10				 7650
ES Errors:	 11				 12391
SES Errors:	 11				 1149
LOSES Errors:	  2				 1829866
UES Errors:	  0				 1831146
Defect Status:	           LCD       LOM          LOF  LCD           
Last Fail Code:	 None
Watchdog Counter: 0x76
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction:	 0x00 
Interrupts:	 41549 (0 spurious)
PHY Access Err:	 0
Activations:	 34
LED Status:	 OFF
LED On Time:	 0
LED Off Time:	 0
Init FW:	 init_AMR-4.0.015_no_bist.bin
Operation FW:	 AMR-4.0.015.bin
FW Source:	 embedded
FW Version:	 4.0.15

 		 DS Channel1	  DS Channel0	US Channel1	  US Channel0
Speed (kbps):	          0	        9530	         0	         448
DS User cells:	          0	           1
US User & Idle cells:				          0	       17256
Reed-Solomon EC:          0	         399	         0	       45634
CRC Errors:	          0	         407	         0	       62813
Header Errors:	          0	           1	         0	      174882
Total BER:		  0E-0		 65535E-255
Leakage Average BER:	  0E-0		 65535E-255


Not able to get Interleave delay information since the training
log collection is going on. Turn off the training log collection
or wait for few seconds till the log collection is completed.
			ATU-R (DS)	ATU-C (US)
Bitswap:	       enabled		  enabled

LOM Monitoring : Disabled


DMT Bits Per Bin


Not able to collect DMT bin information since the training
log collection is going on. Turn off the training log collection
or wait for few seconds till the log collection is completed.

DSL: Training log buffer capability is not enabled

WIC-1ADSL

Code:

Cisco1841#show dsl int atm 0/0/0
ATM0/0/0
Alcatel 20150 chipset information
                ATU-R (DS)                      ATU-C (US)
Modem Status:    Showtime (DMTDSL_SHOWTIME)
DSL Mode:        ITU G.992.1 (G.DMT) Annex A
ITU STD NUM:     0x01                            0x1
Vendor ID:       '    '                          'TSTC'
Vendor Specific: 0xDBB0                          0x0510
Vendor Country:  0x04                            0xB5
Capacity Used:   99%                             56%
Noise Margin:    10.5 dB                         20.0 dB
Output Power:    20.0 dBm                        12.0 dBm
Attenuation:     30.0 dB                         16.5 dB
FEC ES Errors:    0                               0
ES Errors:        0                               0
SES Errors:       0                               0
LOSES Errors:     0                               0
UES Errors:       0                               0
Defect Status:   None                            None
Last Fail Code:  None
Watchdog Counter: 0x56
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction:     0x15
Interrupts:      1327 (0 spurious)
PHY Access Err:  0
Activations:     1
LED Status:      ON
LED On Time:     100
LED Off Time:    100
Init FW:         ASW_init_3_8_131.bin
Operation FW:    ASW_R3_8_131.bin
FW Source:       embedded
FW Version:      3.8.131

                 Interleave             Fast    Interleave              Fast
Speed (kbps):          6144                0           448                 0
DS User cells:       158587                0
US User & Idle cells:                                344951                0
Reed-Solomon EC:          0                0             0                 0
CRC Errors:               0                0             0                 0
Header Errors:            0                0             0                 0
Bit Errors:               0                0
BER Valid sec:            0                0
BER Invalid sec:          0                0

LOM Monitoring : Disabled


DMT Bits Per Bin
000: 0 0 0 0 0 0 0 2 2 3 5 7 7 7 7 7
010: 8 8 8 7 7 8 7 6 6 6 5 4 4 5 0 0
020: 0 0 0 0 0 0 8 8 8 9 9 A A A A B
030: B B B B B B B B B B B B 2 B B B
040: 0 B B A A A A A A A A A A A A A
050: A A A A A A A A A A A A A A A A
060: A A A A A A A A A A A A A 9 A A
070: 9 9 9 9 9 9 9 9 9 9 8 9 9 8 9 9
080: 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8
090: 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8
0A0: 8 8 8 8 8 8 8 7 8 8 8 7 8 8 7 7
0B0: 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
0C0: 7 7 7 6 7 7 6 7 7 7 7 6 6 7 6 6
0D0: 6 6 6 5 6 6 7 6 7 6 7 6 6 6 6 6
0E0: 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 5
0F0: 5 4 4 4 2 0 0 0 0 0 0 0 0 0 0 0

DSL: Training log buffer capability is not enabled
Cisco1841# show dia
Cisco1841# show da
Cisco1841# show dia
Cisco1841# show atm
Cisco1841# show atm 0/0/0
                    ^
% Invalid input detected at '^' marker.

Cisco1841#show int atm 0/0/0
ATM0/0/0 is up, line protocol is up
  Hardware is DSLSAR (with Alcatel ADSL Module), address is 001f.6ca2.5d1c (bia 001f.6ca2.5d1c)
  MTU 4470 bytes, sub MTU 4470, BW 448 Kbit/sec, DLY 1140 usec,
     reliability 193/255, txload 1/255, rxload 59/255
  Encapsulation ATM, loopback not set
  Keepalive not supported
  Encapsulation(s): AAL5 AAL2
  23 maximum active VCs, 256 VCs per VP, 1 current VCCs
  VC Auto Creation Disabled.
  VC idle disconnect time: 300 seconds
  Last input never, output 00:00:01, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: Per VC Queueing
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     6021 packets input, 7387757 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     4197 packets output, 1041558 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out
Cisco1841# show int dai
Cisco1841# show int dia
Cisco1841# show int dialer 0
Dialer0 is up, line protocol is up (spoofing)
  Hardware is Unknown
  Description: DSL Connection
  Internet address is 82.69.X.X/32
  MTU 1492 bytes, BW 56 Kbit/sec, DLY 20000 usec,
     reliability 255/255, txload 1/255, rxload 255/255
  Encapsulation PPP, LCP Closed, loopback not set
  Keepalive set (10 sec)
  DTR is pulsed for 1 seconds on reset
  Interface is bound to Vi2
  Last input never, output never, output hang never
  Last clearing of "show interface" counters 00:06:44
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 7
  Queueing strategy: weighted fair
  Output queue: 0/1000/64/0 (size/max total/threshold/drops)
     Conversations  0/0/16 (active/max active/max total)
     Reserved Conversations 0/0 (allocated/max allocated)
     Available Bandwidth 42 kilobits/sec
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     5980 packets input, 7362934 bytes
     4192 packets output, 1024913 bytes
Bound to:
Virtual-Access2 is up, line protocol is up
  Hardware is Virtual Access interface
  MTU 1492 bytes, BW 448 Kbit/sec, DLY 20000 usec,
     reliability 255/255, txload 1/255, rxload 55/255
  Encapsulation PPP, LCP Open
  Stopped: CDPCP
  Open: IPCP
  PPPoATM vaccess, cloned from Dialer0
  Vaccess status 0x44
  Bound to ATM0/0/0 VCD: 1, VPI: 0, VCI: 38, loopback not set
  Keepalive set (10 sec)
  DTR is pulsed for 5 seconds on reset
  Interface is bound to Di0 (Encapsulation PPP)
  Last input 00:00:08, output never, output hang never
  Last clearing of "show interface" counters 00:06:20
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     6024 packets input, 7364381 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     4202 packets output, 1025101 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out
     0 carrier transitions
Cisco1841#

PistolPete · 29 Jun 2011 at 23:25

Many moons ago I was in the same situation.
There is a problem with certain IOS' and certain firmware of card, so you'd can upgrade either.

I ended up doing both and the problem was solved. I had a dig through some old stuff but I can't find what versions of IOS and firmware I had

Yamahahahahaha · 30 Jun 2011 at 00:25

You really ought to be using 4.0.0.18 firmware or newer on the HWIC-1ADSL. Earlier firmwares had a problem with SNR drift where you can end up with negative values, resulting in disconnections!

We've had all sorts of problems with the 15 series firmware, so I can't comment if there are any caveats to it's use.

RSR · 30 Jun 2011 at 09:06

I also have IOS c1841-advipservicesk9-mz.124-24.T.bin, which I upgraded from and a number of older IOS verison.

I have also downloaded 4.0.0.18 (adsl_alc_20190.bin)

What is a known working config?

Thanks

Yamahahahahaha · 30 Jun 2011 at 09:09

I wasn't certain, but I am now.

If you have a look at the 'Show DSL' on the HWIC-1ADSL, and scroll down to where it has the upstream and downstream stats.

Does -2.5dB noise margin look normal to you?
It should be around 6dB for a stable connection.

4.0.0.18 should fix that problem.

RSR · 30 Jun 2011 at 09:23

Yamahahahahaha said:
I wasn't certain, but I am now.

If you have a look at the 'Show DSL' on the HWIC-1ADSL, and scroll down to where it has the upstream and downstream stats.

Does -2.5dB noise margin look normal to you?
It should be around 6dB for a stable connection.

4.0.0.18 should fix that problem.

Ahh yea, I was setting this up late last night.

I normally get around 5.5db - 6.1db on my Netgear.

Ill get the FW updated and see how it goes.

RSR · 30 Jun 2011 at 11:16

Will this firmware work on a HWIC-1ADSL or use the 4.0.018 ?

adsl_alc_20190_4.0.017.bin Service Contract Required
Release Date: 14/DEC/2009
ADSL firmware version 4.0.17 for UK annex M support only. Compatible with Huawei MA5300 DSLAM, EADB line card.
Size: 978.93 KB (1002424 bytes)

Yamahahahahaha · 30 Jun 2011 at 12:37

Stick with the 4.0.0.18.

The HWIC-1ADSL-M doesn't properly support the frequencies that UK companies use for Annex M. 4.0.0.17 was Cisco's attempt at correcting it.

RSR · 30 Jun 2011 at 20:24

I have uploaded AMR-E-4.0.018.bin, what a difference! I now have a stable ADSL2+ connection. I need to call the ISP though as my BRAS profile is in a mess after the flapping from the old firmware.

I have also downgraded to 12.4(24)T and it seems to much more responsive.

Does the series 15.X firmware put extra load on the system? I guess its meant for the new generation of Cisco equipment rather then the last gen stuff.