BMW WARRANTY CHANGE !!!!!!!!!!

pepsilol · 20 Feb 2012 at 15:47

BMW EXTENDED WARRANTY COVERS YOU AT NON BMW VAT REGISTERED GARAGES !

Terms changed in the last days or so.

BMW parts must be used.

Basher · 20 Feb 2012 at 15:48

That's always been the case, hasn't it?

pepsilol · 20 Feb 2012 at 15:49

No, only BMW dealer could service your car.

Now you can have the car serviced at your indy and not worry about the warranty!

Basher · 20 Feb 2012 at 15:51

pepsilol said:
No, only BMW dealer could service your car.

Now you can have the car serviced at your indy and not worry about the warranty!

I was told 2 years ago that as long as BMW parts were used, it could be serviced anywhere.

mejinks · 20 Feb 2012 at 15:53

pepsilol said:
BMW EXTENDED WARRANTY COVERS YOU AT NON BMW VAT REGISTERED GARAGES !

Terms changed in the last days or so.

BMW parts must be used.

What if we want to use new parts

rG-tom · 20 Feb 2012 at 15:55

mejinks said:
What if we want to use new parts

pepsilol · 20 Feb 2012 at 16:03

Basher said:
I was told 2 years ago that as long as BMW parts were used, it could be serviced anywhere.

For the extended warranty underwritten by Mondial?

I dont even care about this anyway, my E90s gone

Basher · 20 Feb 2012 at 16:06

pepsilol said:
For the extended warranty underwritten by Mondial?

I dont even care about this anyway, my E90s gone

Yep - the BMW extended warranty for my e90.

pepsilol · 20 Feb 2012 at 16:23

Basher said:
Yep - the BMW extended warranty for my e90.

Either you're bs-ing or someone bs-ed you!

Basher · 20 Feb 2012 at 16:28

pepsilol said:
Either you're bs-ing or someone bs-ed you!

Well I'm not bs-ing. It was told to me by the sales rep. Either way, my local BMW garage will match the price of any indy, so it makes no difference.

Sam · 20 Feb 2012 at 17:18

My warranty started 01/12/2011 with http://www.bmw-warranty.co.uk/ so this means i can go and find a nice specialist to complete the inspection 2 on my 330CD next month?

mejinks · 20 Feb 2012 at 17:33

rG-tom said:

Im here all week folks

[TW]Fox · 20 Feb 2012 at 17:38

Basher said:
I was told 2 years ago that as long as BMW parts were used, it could be serviced anywhere.

It's written in black and white in the policy documentation that work must be carried out by an authorised BMW workshop.

The people on the phones and at dealers often get confused because under EU Block Exemption you CAN get it serviced anywhere and preserve a new or used car warranty but this does NOT apply to insurance backed extended policies.

Therefore I'd want this in writing from Mondial before I took at as gospel!

Though to be honest BMW servicing is pretty good value at main dealers if you shop around so I'm not sure why you'd not want to bother.

Basher · 20 Feb 2012 at 17:42

[TW]Fox;21307464 said:
It's written in black and white in the policy documentation that work must be carried out by an authorised BMW workshop.

The people on the phones and at dealers often get confused because under EU Block Exemption you CAN get it serviced anywhere and preserve a new or used car warranty but this does NOT apply to insurance backed extended policies.

Therefore I'd want this in writing from Mondial before I took at as gospel!

Though to be honest BMW servicing is pretty good value at main dealers if you shop around so I'm not sure why you'd not want to bother.

Yeah I thought it was a bit odd when he said it. Anyway, it makes little difference when the BMW Dealer will match the cost of any other dealer.

OllyM · 21 Feb 2012 at 16:57

I renewed the warranty on the M5 over the weekend and in the policy booklet they emailed across it says:

What must I do to keep the Warranty valid?
The terms and conditions of the warranty listed below must be adhered to. Failure to do so will result in the rejection of a claim or the termination of your BMW Insured Warranty. This does not affect your statutory rights.
1. When servicing your BMW, failure to comply with the service schedule recommended by BMW may invalidate this warranty. All service and warranty work must be carried out by an Authorised BMW Dealer or BMW Service Authorised Workshop using only Genuine BMW Parts. Your BMW Service Booklet should be stamped, dated and detailed with the correct mileage at the time of service by the servicing dealer.

So unless it's out of date I can't see that anything has changed?

Gaygle · 21 Feb 2012 at 17:58

Source?

[TW]Fox · 21 Feb 2012 at 18:00

It seems this might have truth to it but I really would want it in writing before taking them up on it!

OllyM · 21 Feb 2012 at 18:02

[TW]Fox;21315138 said:
It seems this might have truth to it but I really would want it in writing before taking them up on it!

Indeed, I called them to ask and apparently they have changed their policy, but without it confirmed in writing I'm not sure I'd want to risk it.