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Old 24th Mar 2013, 10:36   #1
Camalot
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Snap.do search -Help

Can't seem to get rid of this stupid search hijack.

Basically it replaces your homepage with a snap.do search.

So far i've done the following.

Uninstalled it.
Removed all traces from web browser.
Reset browsers to defult and changed homepage to google.
Scanned with adw
Scanned with malware
Scanned with Microsoft security essentials
Scanned with ad aware and spybot.
Scanned with hitman pro.

Reboot and it still there, arghhh!

Can anyone help?


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Old 25th Mar 2013, 15:46   #2
encephalopathy
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did you do the above booted into safemode?
i tend to use hijackthis, run in safemode as it sounds like something is automatically regenerating the process as soon as it is deleted by you
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Old 26th Mar 2013, 09:32   #3
Camalot
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I'll try hijackthis in safe mode.


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Old 26th Mar 2013, 17:49   #4
LukieBoy007
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My Dad had this on his PC, I think there was a folder in Program Files called Snap.do which I deleted and it disappeared, I also re installed the web browser for him (which was Chrome).

i5 3570k | GTX 970 | 8GB RAM
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Old 26th Mar 2013, 23:23   #5
StringJunky
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Try this: http://www.bleepingcomputer.com/download/adwcleaner/

Click Search > Will produce a log > Click Delete > Reboot > Will produce another log. it can sometimes knockout Chrome's bookmarks and profile so I would save them first if you use that browser. You can do another search to make sure all logs are clear and repeat if necessary.
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Old 27th Mar 2013, 09:30   #6
Camalot
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Cheers guys I'll try the above today and post results.


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Old 27th Mar 2013, 13:41   #7
Camalot
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I formatted in the end as there were a few other niggles i had and general sluggish performance. Haven't done a format in a good 4 years so thought why not.

All done only took 30 minutes, all issues now gone and desktop seems snappy again


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Old 27th Mar 2013, 16:14   #8
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Glad it's sorted. A fresh format is always a good thing, make's everything speedy again!


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Old 27th Mar 2013, 16:20   #9
HecFam
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I've dealt with snap.do before.

I had a guide someone posted. It created two places in programs and features one called snap do and one called something else.

Deleted both of them completely and removed snap do extensions from all browsers.

Change the home page after that.

I didn't run any anti malware, i suppose i should have. I followed this guide i think.

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Old 27th Mar 2013, 20:14   #10
Camalot
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I followed the same link and many more ( all pretty much the same)

Just wouldn't budge for some reason!


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