Network locked SIM card inserted but phones are unlocked

Rotty · 23 Jun 2016 at 23:05

I have a Note 4 and a S6 and bought a 3 SIM for use in USA

I get the above message when I put the SIM in which appears to indicate phones are locked but they certainly shouldn't be as they were bought network free on a corporate purchase direct from Samsung

any ideas?

Orcvader · 24 Jun 2016 at 09:25

Rotty said:
I have a Note 4 and a S6 and bought a 3 SIM for use in USA

I get the above message when I put the SIM in which appears to indicate phones are locked but they certainly shouldn't be as they were bought network free on a corporate purchase direct from Samsung

any ideas?

European lock: http://www.androidcentral.com/heres-how-region-locking-works-european-samsung-galaxy-s5

To make it properly fully unlocked internationally, it needs an EU SIM to be used with it for at least around 5 minutes of calling while in the EU... and UK.

Rotty · 24 Jun 2016 at 19:31

cheers, there's no sticker like that on either of the boxes

both have been used on UK voda SIMs in UK

the 3 SIM is a UK one

DELETED_83755 · 25 Jun 2016 at 01:34

Could be due to corporate purchase. All new Samsung boxes have this info in the seal. Possible the phones have locked to vodafone, worth ringing them and checking.

Sho · 25 Jun 2016 at 08:58

its always been like this, when the note 3 came out, that when they first introduce it. anything above note 3 series is region lock, and anything above S5 series is region lock.

My Note 4 and note 3 both sim free, wouldn't work in Bangladesh

Rotty · 28 Jun 2016 at 09:18

cheers, paid 8.95 for an unlock code and all ok