Soldato
Mate your should try working there
3 will never have a true 4G network
Actually just had that discussion with a guy on the phone and again with a friend after I got off the phone - the staff there seem to be trained to completely different standards, some know about things, some don't... it's really quite bizarre.
As for you saying 3 will not have a true 4G network... that sounds like more EE dodgy training speak to me. They will in fact have a full LTE network which I have no doubt will be significantly faster than anything EE can offer, simply due to the fact EE are getting more and more incompetent by the day.
They have apparently removed the cap for me again, but don't get a good signal at home so will have to wait until I'm out to check, but really don't think it's going to have worked. If it's still capped and they can't do anything about it I'm just going to cancel as in my opinion I'm not getting what I'm paying for.