Sadly someone I know has been taken by the lovely Microsoft support phone call for the second time.
Last time it happened I just tried to teach them not to trust anyone phoning them but sadly it hasn't worked . Now I'm looking for a more techy solution.
So far Ive rebuilt their PC and removed their admin access however this won't stop RDP programs like join.me or them talking the victim through setting up windows RDP. I believe I can remove windows RDP from group policy and could set up firewall blocks on the popular ones like join.me.
I've signed them up to the call blocking feature via talktalk but it seems to do little good.
Sadly I don't think I'll be able to get the money back as they've authorised the payment .
Any other advice/ideas?
Last time it happened I just tried to teach them not to trust anyone phoning them but sadly it hasn't worked . Now I'm looking for a more techy solution.
So far Ive rebuilt their PC and removed their admin access however this won't stop RDP programs like join.me or them talking the victim through setting up windows RDP. I believe I can remove windows RDP from group policy and could set up firewall blocks on the popular ones like join.me.
I've signed them up to the call blocking feature via talktalk but it seems to do little good.
Sadly I don't think I'll be able to get the money back as they've authorised the payment .
Any other advice/ideas?