Power tripped - Asus RT-N66U router now doesn't have internet connection

VincentHanna · 27 Sep 2016 at 16:38

I have Sky Fibre with an Openreach 'modem' and an Asus RT-N66U Router.

My power tripped this morning due to a malfunctioning washing machine, and when I restarted it I can't get the Asus router to re-connect to my internet.

If I plug the Sky hub in, the internet works fine.

I'd previously extracted the username and password last year and it's been working fine, but now it seems there is an issue.

Could it be to do with the MAC address? Would it have reset on the power outage? Do I need to copy the Sky router MAC address to it?

Thanks

Steveocee · 27 Sep 2016 at 21:06

The MAC address won't be the problem. You haven't saif if the Asus has reset to its default or if it still thinks it is working as it should be.

andy_mk3 · 2 Oct 2016 at 11:22

I had the same issue. Spent ages trying to sort it out to get it connected again, having lost the cloned MAC address and all sorts. In the end, powered it all off for a few hours and it's been perfect ever since. I think it gives it time to reset at the other end to reset the authentication.

Uhtred · 2 Oct 2016 at 12:32

Yes with sky you have to enter the cloned mac address with 3rd party routers.

KIA · 2 Oct 2016 at 18:04

andy_mk3 said:
I think it gives it time to reset at the other end to reset the authentication.

Yeah. In the end, I couldn't get the ASUS to authenticate with Sky, so I turned my HG612 into a router instead of just a modem. I didn't bother cloning the MAC.

http://www.skyuser.co.uk/forum/sky-...e-openreach-modem-sky-fibre-router-guide.html

andy_mk3 · 2 Oct 2016 at 18:31

My N66U now has no MAC cloning and has been fine for months.

While it stopped working, I upgraded the firmware and lost the mac address, and I no longer have the original Sky router. But it's been fine for months.

Terrier_Jimlad · 2 Oct 2016 at 20:55

andy_mk3 said:
I had the same issue. Spent ages trying to sort it out to get it connected again, having lost the cloned MAC address and all sorts. In the end, powered it all off for a few hours and it's been perfect ever since. I think it gives it time to reset at the other end to reset the authentication.

Yup, its 45 minutes ... whilst Sky user MER for authentication (the reason you have to extract the user/pass) every time they see an authentication request from a different MAC, you have to wait. There is no need to clone the MAC of you SR101/SR102 for 3rd party routers, you only need the MER string.

andy_mk3 · 5 Oct 2016 at 21:50

Terrier_Jimlad said:
Yup, its 45 minutes ... whilst Sky user MER for authentication (the reason you have to extract the user/pass) every time they see an authentication request from a different MAC, you have to wait. There is no need to clone the MAC of you SR101/SR102 for 3rd party routers, you only need the MER string.

Yes that's right, and what I learnt after sheer panic of losing the old MAC address