Im on the max package and was unbelievably aprehensive about joining sky bb as for one i left Zen who were a great provider however a little pricey, and secondly, being ex Sky staff i knew all too well how easily they could muck things up. I have to say though that since i joined nearly a year ago now ive had great service with no downtime and far higher speeds than i got on the BT network (fair enough i wasnt on ADSL2 with Zen). I know more than a few people have had issues with their service and with migrations causing a problem a few months back, but in my cirumstances i havent had a single problem, its dirt cheap and if you do a little research you can find way's to improve you connection speed and a whole host of other tweaks.