Sky Router keeps disconnecting.

Drake5

Drake5

Drake5

Soldato
Joined
12 Dec 2005
Posts
14,278
We have Sky Broadband, been with them for about a month now. Past 3 days or so the connection just keeps dropping for a few minutes and then it will resume again.

I've factory reset the router various times to no fix.

Manufacturer Sagemcom
Model Number F@ST2504n
Firmware Version 6.14.2a4N_UNI
ADSL Firmware Version A2pD035g.d23j1

Is their anything I can do to see what's causing these disconnects? Everything is connected by Wifi (2 Phones, a laptop, and PC.)

Cheers
 
Check your router log, Mine looked like this when I was disconnected at hourly intervals.

Jan 1 00:00:07 syslog: BusyBox v1.17.2
Jan 1 00:00:18 syslog: eth3 (switch port: 3) Link UP 100 mbps full duplex
Jan 1 00:00:24 syslog: eth3 - WAN link UP.
Jan 1 00:00:24 syslog: Send out NTP request to ntp1.isp.sky.com
Jan 1 00:00:24 syslog: Time has been set from ntp1.isp.sky.com
Jan 12 22:56:26 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
Jan 12 23:30:20 syslog: No lease renewal received
Jan 12 23:42:47 syslog: No lease renewal received
Jan 12 23:50:03 syslog: No lease renewal received
Jan 12 23:53:02 syslog: No lease renewal received
Jan 12 23:54:36 syslog: No lease renewal received
Jan 12 23:56:23 syslog: DHCP lease expired. -> DISCOVERY 3600
Jan 12 23:56:25 syslog: Clear IP addresses. IP connection DOWN.
Jan 12 23:56:27 syslog: eth3 - WAN link UP.
Jan 13 00:26:46 syslog: No lease renewal received
Jan 13 00:43:44 syslog: No lease renewal received
Jan 13 00:49:15 syslog: No lease renewal received
Jan 13 00:52:44 syslog: No lease renewal received
Jan 13 00:54:19 syslog: No lease renewal received
Jan 13 00:55:26 syslog: No lease renewal received
Jan 13 00:56:24 syslog: DHCP lease expired. -> DISCOVERY 3600
Jan 13 00:56:26 syslog: Clear IP addresses. IP connection DOWN.
Jan 13 00:56:28 syslog: eth3 - WAN link UP.
Jan 13 00:58:28 syslog: Send out NTP request to ntp1.isp.sky.com
Click to expand...

You're using a different router to the one I am using though, I've got the new white Sky Hub.

Although, I think the problem was with a batch of BT modems. Mine was replaced yesterday and I've had a working connection ever since. The BT engineer did say something about firmware/overheating issues on a previous batch of modems.

Sky Help Forum might be of help.
 
Hey, i noticed your post as i was googling for solutions and thought i'd post what i found to have worked.

I (and many other people going by what i've read on the sky forums) had this problem. I think it has something to do with the dodgey 6.14.2a4N_UNI firmware Sky are rolling out that it appears you have.

I've since gone back to the previous 5.27.1a4N firmware and it appears to have fixed the constant d/c problem.

This guys post has a link to the v5 (v1.1) firmware that i used.

http://www.tech4talk.net/broadband/sagemcom-fst-2504n-finally-unlocked!!/100/
 
You must log in or register to reply here.
Back
Top Bottom