Virgin Mobile admits capping download

Nightglow · 5 Mar 2013 at 15:15

Virgin is trialling a download speed restriction of 2Mbps for customers on both PAYG and contract mobile phone plans.

http://hexus.net/mobile/news/servic...-mobile-admits-capping-download-speeds-2mbps/

KIA · 5 Mar 2013 at 15:20

http://community.virginmedia.com/t5/Mobile/Data-speeds/td-p/1711396

Hahahahahahahahahahahaha.

4T5 · 5 Mar 2013 at 15:24

Bin them off & join the cool kids on 3.

thep02 · 5 Mar 2013 at 15:28

The death of virgin as a network for smartphone users, all the old folk who think phones are for calls and texts must be their target customer base, the tenner every couple of months payg crowd, they should just call themselves virgin2G®.

[TW]Fox · 5 Mar 2013 at 16:13

Good news, will hopefully discourage the mickey takers who download gigs of stuff. For general mobile use I am happy with 2 mbit anyway.

Pabl0 · 5 Mar 2013 at 19:14

[TW]Fox;23879472 said:
Good news, will hopefully discourage the mickey takers who download gigs of stuff. For general mobile use I am happy with 2 mbit anyway.

What has speed got to do with the amount you download..?

They should invest in their infrastructure rather then skimp out and cap everyone. The fact their cable speeds are also dyer peak times really isn't helping this company.

gigeorge · 5 Mar 2013 at 19:17

Used to work for Vm back in the early days, piggy back of the back of t mobile formerly 121.
Great ideas, **** marketing scheme, loads of **** phones (which is still the case), poorly trained cust services then to top it off they shut it and moved up north.

People constantly griping about the signal, the limited options for billing etc.

[TW]Fox · 5 Mar 2013 at 19:19

Pabl0 said:
What has speed got to do with the amount you download..?

Not very many big downloaders are going to be prepared to tolerate the speed offered.

Orcvader · 5 Mar 2013 at 20:44

Could explain why my mum was unable to download an app from the Play store last Sunday even though she had a very good signal (could search for apps but it will not download). A pity since she only just renewed her contract with Virgin... I warned her about how poor Virgin is

.

York · 5 Mar 2013 at 21:30

I moved to virgin mobile a month or two ago but recently I've found that 3g (or any data access for that matter) has been virtually non-existent in central London.

I use my iPhone for syncing my emails, a bit of mobile browsing and checking bus/train/tube times/delays. I don't stream video and I don't download large files. In a typical month I'll use perhaps 500mb of data.

My experience has been that virgin is useless for data. 90% of the time I find that while my signal strength is fine (and I can make/receive calls and text messages) I can't connect to web pages or use apps that require a data connection. Typically the connection times out or I encounter proxy error pages (clearly Virgin run transparent proxies to cache data within their network).

While I was with O2 (with the same data usage) I was always able to connect - it might have been slow at times but it always worked. Given I'm on a monthly contract I'm going to be voting with my feet and moving to a new network next week. Just need to decide who!

android guy · 5 Mar 2013 at 22:03

York said:
I moved to virgin mobile a month or two ago but recently I've found that 3g (or any data access for that matter) has been virtually non-existent in central London.

I use my iPhone for syncing my emails, a bit of mobile browsing and checking bus/train/tube times/delays. I don't stream video and I don't download large files. In a typical month I'll use perhaps 500mb of data.

My experience has been that virgin is useless for data. 90% of the time I find that while my signal strength is fine (and I can make/receive calls and text messages) I can't connect to web pages or use apps that require a data connection. Typically the connection times out or I encounter proxy error pages (clearly Virgin run transparent proxies to cache data within their network).

While I was with O2 (with the same data usage) I was always able to connect - it might have been slow at times but it always worked. Given I'm on a monthly contract I'm going to be voting with my feet and moving to a new network next week. Just need to decide who!

I've just cancelled VM & gone with 3.
It's early days yet but so far 3 ain't been too bad.
You have to pay for sms delivery reports though, it was free with VM

York · 5 Mar 2013 at 22:23

android guy said:
I've just cancelled VM & gone with 3.
It's early days yet but so far 3 ain't been too bad.
You have to pay for sms delivery reports though, it was free with VM

I use a 3 data sim in my iPad (now that one I do stream video with

) and haven't had any issues with it in the year that I've had it so they're probably who I'll end up with.

Tempted to get an Xperia Z though, so may see if anyones doing any decent offers on it!

Columbo · 5 Mar 2013 at 22:48

Good.

It will hopefully mean that on the odd occasion that I decide to watch 5 mins of video off WiFi it may actually work.