Some Corsair RM Series PSU's are exhibiting a rapid tapping noise

Associate
Joined
31 Mar 2015
Posts
1
Our power supplies utilize a clear sheet of Mylar (a type of plastic) to divert intake air to where it is needed the most. We have recently found that some units manufactured in the seventh and eighth week of 2015 shipped with a Mylar sheet that is a thinner gauge than what is typically used. The result of this is the possibility for the Mylar to vibrate when air travels through the power supply. This vibration will cause a rapid tapping noise that may be undesirable to the end user. The issue has been corrected, but there are a few units that made it out into the channel.

If you are experiencing a ‘tapping’ type of noise when your fan is running, please be assured that this is a known issue and that doing an RMA will most certainly resolve the issue. The PSU is still safe to use until a replacement can be provided.

The following units are affected:

RM550:

(CP-9020053-AU) Australia/New Zealand, Lot code 15077147

(CP-9020053-CN) China, Lot code 15077148

(CP-9020053-JP) Japan, Lot code 15077149

RM650:

(CP-9020054-AU) Australia/New Zealand, Lot code 15077150

(CP-9020054-CN) China, Lot code 15077151

(CP-9020054-UK) United Kingdom, Lot code 15077152

(CP-9020054-WW) Worldwide SKU (no power cord), Lot code 15077153

(CP-9020054-EU) Europe (non UK), Lot code 15077154

RM750:

(CP-9020055-AU) Australia/New Zealand, Lot code 15077157

(CP-9020055-CN) China, Lot code 15077158

(CP-9020055-EU) Europe (non UK), Lot code 15077159

(CP-9020055-UK) United Kingdom, Lot code 15077160

(CP-9020055-WW) Worldwide SKU (no power cord), Lot code 15077161

RM850:

(CP-9020056-AU) Australia/New Zealand, Lot code 15087126

(CP-9020056-NA) North America, Lot code 15087129

(CP-9020056-UK) United Kingdom, Lot code 15087130

(CP-9020056-WW) Worldwide SKU, Lot code 15087131

RM1000:

(CP-9020062-JP) Japan, Lot code 15087138
 
Associate
Joined
31 Oct 2012
Posts
2,240
Location
Edinburgh
Yep, credit due for admitting something went wrong before there has even been any noise about it (or if there has been I missed it!) rather than just fixing the production mistake and pretending it never happened.
 
Associate
Joined
16 May 2013
Posts
891
Location
Corsair HQ
Yep, credit due for admitting something went wrong before there has even been any noise about it (or if there has been I missed it!) rather than just fixing the production mistake and pretending it never happened.

Thanks. Yeah, I personally think that it's better that we make it public right away, some sort of transparency always work out for the better :)
 
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