halifax mobile phone insurance claim

HAz

HAz

Soldato
Joined
1 May 2003
Posts
10,856
Location
Torquay Devon
Basically I got a new Samsung galaxy nexus and had it almost 3 weeks now, and yesterday I cracked the screen some how when it was in my pocket.
Now I haven't had chance to update halifax with my new phone details as they have my 3gs on file still, and I'm worried if I ring up they will say they won't honour the claim for me Samsung.
I'm not sure weather I should update my details to my new phone then wait a week to make a claim?
 

HAz

HAz

Soldato
OP
Joined
1 May 2003
Posts
10,856
Location
Torquay Devon
I have the same phone insurance.

I used them to sort out my sgs2 when it got cracked, was really quick... surprisingly so!

Basically I think they want you to keep them up to date with the iemi of the phone you want to keep insured. I'm quite sure its simple enough to change the details then make a claim :) I swapped my sgs2 for another one now and haven't updated my details, but if anything happens that's what I'll be doing.

hi did they send you a new phone or was it repaired?
 
Back
Top Bottom