I can't register for online banking with Santander

buchtis · 8 Jul 2012 at 20:48

I'm trying to register for online banking as it's about time I did so but i'm having no luck.

I use Santander and i'm trying to register online but after i've put all my details in and click 'submit' nothing at all happens, not even a loading screen or anything. It's like the button doesn't work and I have no idea what i've done wrong as i've triple checked all my details.

Anyone had issues like this and if so, how can I go about fixing it?

Thanks.

buchtis · 8 Jul 2012 at 20:53

Internet Explorer? Wouldn't that be suicide? I do use AdBlockPlus on my FireFox, i'll try and disable that and have another go and if that fails i'll try Chrome but i'm actually worried about using IE.

buchtis · 8 Jul 2012 at 20:59

Uninstalled ADP and it seems to be working but now i'm getting this:

Please check your entry wherever you see a red asterisk ( * )
as some of the details you have entered are incorrect or missing.

on

Card number (without spaces)

Even though it's exactly like it is on my card, both fields match and i've not copy/pasted it.

Getting sick of this already.

buchtis · 8 Jul 2012 at 21:13

Because all I remember when I used IE last was a load of malware and a re installation of Windows, that's what's put me off.

buchtis · 8 Jul 2012 at 22:05

I've just installed IE and i'm still getting the same error.

Card number (without spaces)
Confirm card number

Even though it's exactly the same as my card, wtf is going on.

buchtis · 8 Jul 2012 at 22:54

I'm using a Visa Debit, do I need a credit card for online banking?

I'll give them a bell tomorrow anyway.

buchtis · 9 Jul 2012 at 07:10

Update:

Cards starting with 4757 are having issues (basically not working) on their web site so you'll have to ring up and get it sorted like I just did.