Steam support FAIL

Soldato
Joined
31 May 2005
Posts
15,625
Location
Nottingham
Yes, we all know Steam support is total **** and we somehow "accept" it but this takes the ****.

Message by you on Wed, Feb 3 2016 1:22

Their "reply"...

Message by Support Tech Chloé on Thu, Apr 28 2016 15:24

Any way you cut it, that is diabolical.

They are a million dollar business, not like they cannot afford it, why is it taking them so long to implement a customer support department?

If this was E.A, their would be riots in the streets, torches, pitchforks etc.

As much as I despise E.A, even they do not stoop this low and although their responses are sometimes tripe, they at least have some kind of SLA to their customers.

Oh, and the reply I got to make it worse was a "cut and paste" fob not even relevant to my question so I need to reply... I expect an answer maybe towards the end of summer.
 
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