work phone with automated options thingy when someone calls it?

[Thekwango]

bit of a random question - any one any experience with works mobiles and adding an automated message with options when a punter rings? similar to when you ring a landline and get the recorded 'press 1 for x, press 2 for y'
I imagine it would need to be via a voip app or the likes rather than something that could be setup on the just on the phone/mobile carrier?

 

[paradigm]

The search term you will be looking for is “auto attendant”.

We use MS Teams for this.

 

[Thekwango]

The search term you will be looking for is “auto attendant”.

We use MS Teams for this.

outstanding - i couldn't for the life of me work out what to google!

 

[Slackworth]

Depending on the amount of people you're looking for, we found the BT OnePhone product very good for this as the devices themselves are mobiles but you can have them show a mobile number, an internal extension number and an office number too when you ring out. All controlled from the cloud including hunt groups and auto attendant set up etc. Maybe a bit overkill for what you need but as a product it ticked the box nicely for us.

 

[Thekwango]

Depending on the amount of people you're looking for, we found the BT OnePhone product very good for this as the devices themselves are mobiles but you can have them show a mobile number, an internal extension number and an office number too when you ring out. All controlled from the cloud including hunt groups and auto attendant set up etc. Maybe a bit overkill for what you need but as a product it ticked the box nicely for us.

cheers, not a huge amount of folk, probably about 20 sales reps with mobiles that we'd want this applied to.

 

[Slackworth]

It is suitable for 5+ which is how many we used it for so it may do the job