Gigabyte GA-965P-DS4, P965, S-775, PCI-E

williamd

williamd

williamd

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I've recently sent a faulty one back (not to overclockers) and they've confirmed its broken.

They no longer stock it and have asked me to suggest an alternative for them to send me.

I don't know how far I can push it with what I ask for.

Also, I know nothing about motherboards.

Any advice?
 
IAmATeaf said:
Would have thought the P35-DS4 would have been more comparable, that's what I would ask for.
Click to expand...

I thought the same so I asked for it and they said no.

They've also told me that the replacement must:

"perform exactly as the faulty card did"

and that I should "advise with an equal specification alternative suggestion"

They suggested a Gigabyte GA-N650SLI-DS4, nForce-650i SLI ,ATX , Socket-775, GbLAN, 2xPCI-Ex16.

The thing is, how am I meant to know which card today performs "exactly" to the same specifications of my old DS4.

The card they've told me I should accept is only £60. Is it good?
 
It's the best of all 650i sli based mobos but still not as good as the Intel equivalent I think. IMO the P965-DS4 is better, it overclocks a lot better.

Thing is they all perform more or less the same so it's very hard to compare the chipset performance I think it's farer to compare the features instead.

I assume they don't have any P965 based board anymore?
 
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One thing to note about the current gigabyte 650i boards. They are a newer design, check what model number you get as the DS4L isnt as good as the original DS4, smaller northbridge heatsink and its a pain to switch to SLI mode as you need to move about 30 jumpers instead of using the paddle like on the original.

Crucially the newer DS4L DOSENT support Wolfdales or Penryn which im not to happy about, but the original DS4 does which is what annoys me the most

Compare the two here : http://www.gigabyte.com.tw/Products...et 775&ChipsetType=NVIDIA nForce 650i SLI MCP
 
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I don't really care anymore.

I'm not even going to use this board, I'll probably end up selling it.

I still think the one they've offered is inferior to the original but unless anyone suggests an alternative, I may as well accept it.
 
they will not give you any p35 mobos? I would avoid 650i.

if you bought the 965 for overclocking then you should get something that overclocks just as well as the original did
 
Id go back to them and tell them you want you intel 965 chipset replacing with another intel chipset such as a P35

If you have to tell them you got it expressly for crossfire which the 650i board cant do ;)
 
Tell them you need crossfire and 8 sata like your old board had, the board they offered you is not a fair replacement on your old one tbh.

Out of interest what was wrong with your old one?
 
The P35-DS4 is the replacement for the P965-DS4. I definitely wouldn't accept anything less. The 650i-DS4 is unable to run Crossfire, which the P965-DS4 would, so that's a bust for a start.

If you use Gigabyte's comparison tool, then you can start with the number of SATA ports - the P965-DS4 has 8, the N650i-DS4 only has 4. The two PCIe graphics slots are also poorer on the N650i-SLI, as according to Gigabyte's comparison tool, the P965-DS4 has 2 16x speed slots, so you should actually be asking for an X38-DS4 to replace it with.

They are offering you a markedly inferior motherboard. Ask for a full refund or a P35-DS4 and then go small-claims if they mess you about.
 
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This is what they wrote so I'm pretty sure I can't demand too much and definitely can't go to small claims.




"Your Gigabyte GA-965P-DS4, P965, S-775, PCI-E was sold with a manufacturers warranty, which after the first 30 days after sale (the DOA period), this warranty then only covers replacement (or repair in some cases) of the faulty item.

As your item became faulty 12 months after sale, we have to follow the manufacturers warranty guidelines and offer an equal specification replacement (we do not match on the price), so that when this replacement is fitted it will perform exactly as the faulty card did.

Unfortunately we aren’t able to offer an upgrade, other hardware as a replacement nor are we able to offer a refund after this length of time, as these options aren't covered by the manufactures warranty.

Please advise with an equal specification alternative suggestion, as your original card is no longer manufactured."





I will refuse their offer though and state the reasons you have given me WJA. Thanks.

If I could persuade them to give me a P35-DS3P, do you think that would be fair?
 
Not 100% sure but i think the 'R' version has both ddr2 and ddr3 capability.

If it were me i'd probably just stick with the standard DS3P.

gt
 
Thing is you had a great board. I wouldn't personally have expected the P35 DS4 as a replacement but i would expect the DS3P as it's the closest combination of performance and value.

They really shouldn't turn that replacement request down TBH!

gt
 
williamd said:
This is what they wrote so I'm pretty sure I can't demand too much and definitely can't go to small claims.




"Your Gigabyte GA-965P-DS4, P965, S-775, PCI-E was sold with a manufacturers warranty, which after the first 30 days after sale (the DOA period), this warranty then only covers replacement (or repair in some cases) of the faulty item.

As your item became faulty 12 months after sale, we have to follow the manufacturers warranty guidelines and offer an equal specification replacement (we do not match on the price), so that when this replacement is fitted it will perform exactly as the faulty card did.

Unfortunately we aren’t able to offer an upgrade, other hardware as a replacement nor are we able to offer a refund after this length of time, as these options aren't covered by the manufactures warranty.

Please advise with an equal specification alternative suggestion, as your original card is no longer manufactured."





I will refuse their offer though and state the reasons you have given me WJA. Thanks.

If I could persuade them to give me a P35-DS3P, do you think that would be fair?
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OK - is this a shop? Did you buy the board new or was it second hand? If it is a shop, and it was new, then they're being VERY naughty indeed.

Your board comes with a 12-month guarantee from new with the SHOP you bought it from. After 12 months you get a further 12 months warranty with Gigabyte. They have a direct RMA centre in Milton Keynes, and I'm pretty sure they have P965-DS4's tucked away somewhere, even if they are repaired ones.

I do not think a P35-DS3P would be a fair replacement as the P965-DS4 retailed for well over £100, just like a P35-DS4, and the model designation kind of gives it away - one Intel chipset DS4 replaced the other.

If it was bought new, and it's less than 12 months old, send me an e-mail and I'll write you a scary letter to send to this retailer. If it's over 12 months old, then you may still have a strong case for a proper repair. I appreciate that you can't talk freely on here, so by all means, send me an e-mail.

A more modern replacement isn't an upgrade, it's just what they have in the place at the time. They obviously have a load of £65 N650i-SLI's they want rid of. I'd want a DS4 in exchange.
 
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