£4300 Electricity Bill!

Ekim

Ekim

Ekim

Soldato
Joined
18 Oct 2002
Posts
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Location
London
*UPDATE*

All sorted out now, the final bill is for £228 although they reduced it to £200 after having so much hassle trying to get it sorted.

Turns out that the guys before us gave a wrong final reading - or at least that's what the electricity company is saying. There was definitely something funny going on with the meters...

*ORIGINAL THREAD*

A few weeks ago I took a meter reading for the electricity company as I am moving out of my flat.

When I gave them the reading they were a little surprised as it was way over what they were expecting. They supplied us with a bill for £4300 and were going to come round to check out the meter as obviously something was wrong. We hadn't heard anything from them so rang them yesterday to find out what the deal was, and apparently there was nothing on our account details saying there was a problem!

We have thought originally that the meter had been running fast and we were unsure when the last accurate meter reading was - could be years as when I spoke to them originally a while ago they said they had tried to check it a while back but the engineer could access it (we live above a shop and the meter is hidden in the basement which you can only access via the shop).

One of my flatmates had been doing some investigation and worryingly it turns out that the boiler may have been on constantly and we don't know when it was last off. The entire flat is electric, there is no gas.

Obviously there is no way we can afford a bill as large as that! Does anyone have experience with this sort of situation?
 
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When you got bills were they all estimates before then?

Also you on some meters you dont give them the last digit in red as thats a point KWH. Sure you/they have the correct reading?
 
|Oh dear me. If the boiler was on constaltly your buggered. Maybe go see Citizens Advice?
 
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Even if you did use all the units they say surely they cant charge you full wack as some in not most would have been used when electric was a fair bit cheaper?
 
All of the bills since we moved in have been estimates. We didn't do a meter reading when we moved in - which we should have done but never got round to. I'm pretty certain the reading I gave was correct.

This is the first reading we have given them but we're not sure when they're last accurate reading was, from talking to the guy on the phone he seemed to be suggesting it was years since they had last had a reading.
 
gort said:
Are you sure one of your flat mates' rooms doesn't look like this?
Click to expand...

Oh I forgot to mention the copious amounts of marijuana that we are cultivating in the lounge, is that likely to affect anything? Its only 50 UV lights going all day long :P
 
Hold up, we leave our boiler on all the time and our Electric bill is never that high, we also only use Electric (no gas).
 
Well I had sort of the same problem but my bill when I left my supplier wasnt that high it was for about £400. Best advice really is that when you moved into your flat you should have been given a reading from your electric meter in your hand over documents.

Do you own the flat or rent it. If you own the flat it should have been given to you as part of the documents that you got when you completed on the flat via your lawers. Its called different things but normally its something along the lines of "hand over doc" basically contains all details about your flat. If the flat is rented I think the land lord should have take a reading when the last people moved out.

If you have the start reading its the best way to be sure that you have in fact used that much power. You may have not used the amount due to a meter problem or realised the amount of power you are using but 4300 sounds crazy. I would think that either the reading they have from the people that lived there was wrong or a system error. Who is the enegry company you are dealing with? some are right R tards so make sure to call them all the time as it took me 4 months to get my dispute resolved.

Good Luck
 
JIM_BOB7813 said:
Don't they alternate between reading & estimation?
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They do but really they should go by readings. Estimates are always wrong I've never had one which was right or to be honest even close. Of cause they are estimates but when there really wrong its does get to you :D. Most companies will let you up date your readings online now which is the best way get the right bill and best bit is you dont have to speak to call centre half way across the world that normally input the wrong reading so you get once again a MASSIVE BILL :mad::mad::mad: :D;)
 
owch! has it been u in the flat since the last real reading? if not then ** not libel for it all. Otherwise just talk with some supervisor / manager, and keep details of every conversation and set up a pay back time / amount.
 
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