Heres the problem...

Ewanb75 · 15 Oct 2008 at 20:29

Just received my console back from germany after getting the RROD. It works

Until.... i plug in my hard drive, then I get 1 red light. I cant update the console unless I have a memory unit attached (the hard drive) which makes it impossible to sign in, or do anything.

What are my options....

Help please, its driving me batty

SentineL-X · 15 Oct 2008 at 23:04

Contact them and send it back ASAP, they've sent you a defective console, so they have to put it right and either repair it for free or send you a refurb console...

Ewanb75 · 15 Oct 2008 at 23:19

Yup, got hold of xbox support, and theyre coming to get it again!! just got it back today :'(

RizL4 · 15 Oct 2008 at 23:32

omg that sucks sorry to hear that hope your lucky 2nd time round

Memphis · 15 Oct 2008 at 23:46

Very unlucky dude. Just one of those things.

Kyle009 · 16 Oct 2008 at 02:17

make sure you hassle them and you'll probably get a free controller and a months gold live.

Katoom · 16 Oct 2008 at 06:32

Have you tried your HDD in another xbox to make sure it's not the HDD?

Metalface Mark · 16 Oct 2008 at 08:39

While people are in here, whats the best place to contact microsoft about a faulty console?

Streeteh · 16 Oct 2008 at 08:40

Metalface Mark said:
While people are in here, whats the best place to contact microsoft about a faulty console?

Phone:
0800 587 1102 lines are open 8am till 10pm

Internet:
https://service.xbox.com/servicehome.aspx?mkt=en-gb

Stolen from here

Ewanb75 · 16 Oct 2008 at 22:03

Katoom said:
Have you tried your HDD in another xbox to make sure it's not the HDD?

God Dammit..

Took it to my mates tonight, tried it, 1 red light.. Is the hdd covered?? and my xbox is away to germany workin... they'll have a fit :eek: