o2 pings & packet loss

acantril · 22 Oct 2008 at 19:54

anyone having bad pings on o2 tonight ? and some packet loss ? trying to ping news.bbc.co.uk and getting 100ms+, bad lag in wow and a fair amount of packet loss.

Garyj881 · 22 Oct 2008 at 19:57

Theres a 29 page thread about it over HERE

...and yes i am having the same problems as are all be/O2 customers.

Nick1881 · 22 Oct 2008 at 19:59

Yep. I'm on the phone to them right now to cancel my service as I'm still in the trial period and so far its been no where near as good as my Virgin Media, I'm sure the speed gets slower every day, 7.5mb tonight when to start with I had 9.5mb. My Virgin Media is usually 15mb+ and very often the full 20mb.

edit - the above probably explains why its taking forever to get through to them.

Locky · 22 Oct 2008 at 20:04

Im getting Slow speed and poor pings

http://www.speedtest.bbmax.co.uk/results.php?t=1224706415&v=5339894

Date of Speed Test: 2008-10-22 21:13:35
Download Speed: 369 kbps (46.1 KB/sec transfer rate)

Upload Speed: 632 kbps (79 KB/sec transfer rate)

Im synced at 6.5mb usualy see 680k/s and 120k/s upload

Pinging www.bbc.net.uk [212.58.253.67] with 32 bytes of data:
Reply from 212.58.253.67: bytes=32 time=111ms TTL=120
Reply from 212.58.253.67: bytes=32 time=112ms TTL=120
Reply from 212.58.253.67: bytes=32 time=112ms TTL=120
Reply from 212.58.253.67: bytes=32 time=111ms TTL=120

Ping statistics for 212.58.253.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 112ms, Average = 111ms

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:
Reply from 82.133.85.65: bytes=32 time=103ms TTL=56
Reply from 82.133.85.65: bytes=32 time=103ms TTL=56
Reply from 82.133.85.65: bytes=32 time=102ms TTL=56
Reply from 82.133.85.65: bytes=32 time=103ms TTL=56

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 103ms, Average = 102ms

Pinging www.l.google.com [66.249.91.104] with 32 bytes of data:
Reply from 66.249.91.104: bytes=32 time=121ms TTL=245
Reply from 66.249.91.104: bytes=32 time=120ms TTL=245
Reply from 66.249.91.104: bytes=32 time=124ms TTL=245
Reply from 66.249.91.104: bytes=32 time=121ms TTL=245

Ping statistics for 66.249.91.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 124ms, Average = 121ms

This is Rubbish, Looks like Both Bethere and o2 going down the pan, phoned support, both first line and second line done have a clue, I do its over crowded and your trying to squeeze as many people as you can onto the service and not upgrade it.

/me going to look on samknows see if theres a better LLU service on my echange,

I thinking of just joining Sky tbh.

manjuice · 22 Oct 2008 at 20:14

This says it all.

Syncing at 18.5meg. No downloads running.

Nick1881 · 22 Oct 2008 at 20:14

Sky are worse, my mate has it and its the worst connection I have ever seen, I'd rather have AOL.

I have just canceled my O2, it was ok but really not fast enough for me, maybe if I move closer to the exchange it would be better.

Locky · 22 Oct 2008 at 20:17

good you got rid of o2, you needed your head checking anyway, no way I would go from cable system to a crappy copper adsl system.

acantril · 22 Oct 2008 at 20:17

its a tad annoying that all the good stuff is said on the BE forums... and o2 users cant access it.... very very annoying.

tolien · 22 Oct 2008 at 20:27

Upstream seems ok, but 100kB/s download with a 15017kbps sync rate.

TiZoR said:
good you got rid of o2, you needed your head checking anyway, no way I would go from cable system to a crappy copper adsl system.

Ah yeah, STM's in place on cable because HFC is crap. Oh wait, no, that's garbage.

Locky · 22 Oct 2008 at 20:28

o wait, like everyone can get that service, im talking of the 2wire adsl system

if you had a choice between cable or adsl I know which one you would chose

tolien · 22 Oct 2008 at 20:30

Yeah, a more expensive, limited cable service that's missing a bunch of features I find useful (like static IPs and tech support staff with a clue) and won't work with the hardware I've got. Sign me up already.

TiZoR said:
o wait, like everyone can get that service, im talking of the 2wire adsl system

What?

Sure, not everyone can get cable (in case the penny hasn't dropped yet, Virgin Media cable == Hybrid Fibre/Coax), but you're the one saying ADSL's so bad because one ISP's having some sort of routing/congestion issue...

Montegue · 22 Oct 2008 at 20:32

Hi,
If you are experiencing increased latency, please raise a ticket to our technical team who will be able to further investigate this issue for you.

LOL there's loads of us having the speed issues. It's not issolated either, manchester/bolton/Leigh (mine) and others around the country are affected, funny they can't see this.

Locky · 22 Oct 2008 at 20:35

If there was a poll on this very forum now, which is better/choice, between Cable or ADSL, I know 90% of people would like take cable everytime.

tolien · 22 Oct 2008 at 20:37

I know the sun goes down in the morning too.

Edit:
2008-10-22 20:43:01 (53.3 KB/s) - `10MB_nonzero.bin' saved [10485760/10485760]

with the sync rate from above. Here's hoping they fix whatever the hell is broken

Locky · 22 Oct 2008 at 20:53

tolien said:
I know the sun goes down in the morning too.

o rly?

Anyway, cant get hold of o2 on the phone, must be getting hammerd, usualy pick up instantly.

Tomc@T · 22 Oct 2008 at 20:58

I dont know how reliable this information is, but was posted on the BE thread mentioned earlier here.

Be Forum said:
Oh just did some looking around... A major Fiber backbone was accidentally cut today in london... Be is on the list of ISPs affected with this issue.

Apparently it wont be fixed till tomorrow.

So for us gamers who have clan matches tonight :/ We have to try and play with high pings...

Locky · 22 Oct 2008 at 21:02

I have been getting 100+ pings and poor speeds since I joined o2 about a week ago.

Its fine in the day but once evening comes, bam, poor speeds and pings, ok tonight is very bad, but there still is major problems on the network.

Amnesia · 22 Oct 2008 at 21:03

my connection is pretty crippled atm but if they fix it tomorrow im cool with that.
aslong as i can browse a bit.

tolien · 22 Oct 2008 at 21:19

No word on who else is affected by the fibre breakage? Can't see anything in that thread or anywhere else, having a quick look round.

TiZoR said:
o rly?

Sure. Wait, the game isn't make random stuff up?

twitch · 22 Oct 2008 at 21:49

On o2 here and no probs..

Pinging www.bbc.net.uk [212.58.251.195] with 32 bytes of data
Reply from 212.58.251.195: bytes=32 time=15ms TTL=123
Reply from 212.58.251.195: bytes=32 time=15ms TTL=123
Reply from 212.58.251.195: bytes=32 time=19ms TTL=123
Reply from 212.58.251.195: bytes=32 time=15ms TTL=123

Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

http://www.speedtest.bbmax.co.uk/results.php?t=1224713156&v=5341436