Best wireless connection they say? Well explain local only! I'd say our internet from BT works about 3/4 of the time. In fact, at one point, when they came to "fix the problem", they connected up our phoneline to the neighbours house, so when we rang our home phone number, it calls the neighbours. Also, when anyone in the village makes a phonecall, our phone rings once and if someone is on the phone at the same time as us, we can hear their converstion too.
Maybe rather than spending money on adverts, they could sort out their company first?
/rant