- Joined
- 23 Apr 2007
- Posts
- 1,787
- Location
- Cardiff-ish, Wales
People really outsource MIs/KPI reporting?
If the information is there to be interrogated (i.e. they record it) then what kind of company doesn't already report on it?
I work in systems analysis and reporting, creating management dashboards/reporting on KPIs and SLAs/general MI. I don't know of any company that we liaise with through usergroups or special interest groups that outsource that kind of work. And not to be blunt but 9 times out of 10 the data is manipulated in-house to ensure that KPIs etc are met no matter what (80% of all stats are made up on the spot).
If I'm wrong and there's a big market for it then fair enough, perhaps it's something I should look into or talk to you about. But as a starting point I think (and this is just advice) that you should perhaps look into systems consultancy, sell third party HR/Payroll systems to companies and then do contractual reporting off the back of that? Just an idea.
It's more aimed at improving the reporting structures for ease of use. I'm basing it in Excel as everyone has access to this, therefore access to the dashboards, rather than creating systems through third party software that requires huge expenditure and multiple licensing etc.
You'd be surprised at how much requirement there is for this sort of work. I basically spent 3 years moving through departments in GD setting up individual dashboards as they were deemed to be so successful.
And I think you'll find it's 93.7% of statistics are made up



