I am sure he did believe his policy Auto Renewed, but somewhere he has a letter that says what his renewal premium is and that it won't auto renew.
I am sure auto renew helps a few people, some of them deliberately when they are happy with the renewal quote, but it's not something to rely on to be honest.
It's ****ty luck for sure, but what would he be posting had he had an accident in a few days time and found he was uninsured?
Lessor of 2 evils?
My wife's car was stolen during a break-in some years ago (2.2 Astra Coupe) so now all our keys are put in a silly place nobody would look when we go to bed.