Mobile + Washing Machine = Weep

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my wife did this to her SE C903 today :( she is with Three and has no mobile insurance other than my contents insurance with a £50 excess.

What is the best way to go about getting it replaced?

Do sob stories work anymore?

:(
 
ye thought as much - would be cheaper for me to claim from contents insurance though, seems the phone costs around £200. Just tested the SIM in my phone and it appears to have survived.

*touchwood* insurance company doesn't make this a massive ball ache to get it replaced.
 
If she's broken a £200 phone why not get a £30 replacement in case it happens again? Unless she uses it for more than calls and texts.
 
she's normally very good at looking after stuff, was just really rushed this morning and absent mindedly left it in her gown pocket when put in the washing machine. Unfortunately accidents do happen.

phone was an upgrade from Three so didn't 'pay' £200 for it, that's just the going rate on the net atm for it as far as I can see
 
it's in the original post - Sony Ericson C903

Just called and put a claim through - should hear from them in the next couple of days if the claim is valid. It falls within the policy criteria so no reason to think it shouldn't be upheld.
 
If I broke an expencive phone I would get a cheap replacement to minimise future loses, I wasn't trying to be harsh. If I had accident insurance with no excess then I would use that.

OP, have you tried disassembling the phone and letting it dry out? Might come back to life.
 
no use trying to dry it out, the heat from washing machine has slightly melted the screen + she tried to dry it with a hair dryer and turned it on while battery still in :rolleyes:
 
For the sake of saving £150 (£200 less £50 excess), I'd not bother with the home insurance. You'll pay for it come renewal time when asked whether you've claimed on it in the past x years.
 
Why don't you just get a pay as you go phone from three and switch out the sim card (assuming it still works) or have the number transfered due to it no longer working.

The C903 is £140 from the three store and there are cheaper options
 
For the sake of saving £150 (£200 less £50 excess), I'd not bother with the home insurance. You'll pay for it come renewal time when asked whether you've claimed on it in the past x years.

I did comparison quotes including, I made a claim with NCB being 0 and it only works out at £10 for the year more expensive.

Why don't you just get a pay as you go phone from three and switch out the sim card (assuming it still works) or have the number transfered due to it no longer working.

The C903 is £140 from the three store and there are cheaper options

I did consider this also but don't have £140 for this option
 
UPDATE:
Hooray for contents insurance :D

They agreed to send me out a cheque for the current price of the C903 from Three less my £50 excess which works out to be a cheque for £70 (would have been £90 a week ago though :()

Now I can have a look at getting a replacement from the pay as you go phones on Three's website

My question is now this:
Any of these phones stand out for £150 or less?
 
UPDATE:
Hooray for contents insurance :D

They agreed to send me out a cheque for the current price of the C903 from Three less my £50 excess which works out to be a cheque for £70 (would have been £90 a week ago though :()

Now I can have a look at getting a replacement from the pay as you go phones on Three's website

My question is now this:
Any of these phones stand out for £150 or less?

I would also say hooray for contents insurance!!

I've just had my iphone 3gs replaced with a couple of days turn around, really good service.
 
Just double checking...

If I get a phone that is unlocked and supports UMTS 2100 (or HDSPA 2100) and put in the Three sim, the phone will configure Three access points and work just like that? or is there something I am missing/need to do?

Got my eye on the Samsung B5310 which has all the features she wants but is locked to Vodaphone hence my above question
 
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