Do you think Steam/Valve is or could become.. evil?

valve/steam is already evil with their overpricing, delayed support, vac bans even if its not your fault and no refunds most of the time.
 
Inazuma said:
My friend thinks that it may have to do with him being given another account by someone else TWO years ago because that person had hijacked his account (
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Wait somebody hijacked his account and he was happy to just be given another account by that guy?:confused:
 
I have had a Steam account disabled due to nothing 'bad' on my part. It was highly frustrating but it was actually cased by paypal being idiots...

Steam weren't much help in the situation so I'm not a huge fan of them either, though I still buy all my games through Steam.

At the end of the day, it is a company...which has positive and negative meanings for us.
 
Inazuma said:
Even if it was our fault in both cases, I still think it's too easy for Steam to simply disable accounts for no reason without any consequence (any law suit that props up would just get steamrolled, unless backed up by some multi millionaire).
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But they don't do it without reason, that's the point. I can see what you're trying to say with regards to their control, but they're not going to just disable accounts willy-nilly for no reason - it would be bad for business and their reputation.
 
Duran said:
valve/steam is already evil with their overpricing, delayed support, vac bans even if its not your fault and no refunds most of the time.
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That's only on non valve games and is down to the fact it's the publisher that sets the price and it's up to the games dev team to make patches compatible with steam releases (though valve will provide help, but they will not make it for them.)


When it's done by valve it's excellent.
 
my account was disabled due paypal charback about moth ago, but steam activated it back again.

quote from steam :

I have heard back from PayPal and confirmed your account status with them. Our standard policy is to have PayPal reverse the chargeback before we reactivate your account. Since this is not an option in your case, I have had a discussion with my supervisor and gotten approval to reactivate your account with the expectation that you repurchase the chargedback titles within the next 5 days. If you do not complete the new purchase in that time, your account will be disabled again.

You will need to use a payment method other than your PayPal account. When a chargeback happens, the paypal account is banned automatically; since the chargeback has not been reversed the ban on the PayPal account hasn't been reversed. Unfortunately, there is no way for me to do this manually.

Since you purchased the game on sale, we will be unable to offer you the sale price for the new purchase. I have talked to my supervisor, and he has given me the authorization to offer you the opportunity to either purchase this game at the standard price OR purchase another game that is equal to or greater than the amount of your chargeback, 48,23€.

Your account is now activated.

Please note, this is a one time exception to our policy, any future chargebacks or payment reversals will result in the account, and all the games therein, being permanently locked.
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i think few of there policys are not perfect , but im still glad they helped me out.

it took a lot of emails to achieve that .

and paypal custumer service did not even replied to any of my emails as it was clearly there fault
 
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psychas said:
my account was disabled due paypal charback about moth ago, but steam activated it back again.

quote from steam :



i think few of there policys are not perfect , but im still glad they helped me out.

it took a lot of emails to achieve that .

and paypal custumer service did not even replied to any of my emails as it was clearly there fault
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I'm envious :) I was basically told to go fudge myself.

Did paypal issue the chargeback without your authorisation? This is what happened to me, and both steam and paypal were massively unhelpful. I also offered to "re-buy" the games.
 
Valve-made games aren't overpriced (except L4D). Support is quite good imo(edit: I thought you meant patching etc. If you're on about customer support then yes its very delayed).

Tefal said:
Wait somebody hijacked his account and he was happy to just be given another account by that guy?:confused:
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Yehp, the guy even bought another copy of HL2 and CSS for my mate. But in the end, the account that the guy hijacked was reclaimed by my friend anyway (and note, its this account that has now been disabled).
I think it's also quite bad that Steam didn't do anything until two years later, after my mate had bought many more games.

they're not going to just disable accounts willy-nilly for no reason - it would be bad for business and their reputation.
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Obviously not, judging by the reaction in this thread :)
Yes alright I do understand that we agreed to not sharing/transerring/whatever with accounts. But the first incident I talked about is a sort of unusual case, yet everyone still jumped on to defend Steam without hesitation. Obviously no-one minds that Steam doesn't care about what the people they banned have to say. It's like being a black man in front of an all-white jury in South Carolina :)

Methanoid said:
I think you kinda shot a big hole in foot even starting this "debate" :D
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:cool:
 
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Inazuma said:
Even if it was our fault in both cases, I still think it's too easy for Steam to simply disable accounts for no reason without any consequence (any law suit that props up would just get steamrolled, unless backed up by some multi millionaire).
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geddit? :p
 
Inazuma said:
Yehp, the guy even bought another copy of HL2 and CSS for my mate. But in the end, the account that the guy hijacked was reclaimed by my friend anyway (and note, its this account that has now been disabled).
I think it's also quite bad that Steam didn't do anything until two years later, after my mate had bought many more games.
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Has Valve told you it has been banned as it's 'hijacked', or an assumption you've made? It seems very strange they would take this action so long after the event.

If this banned account is his original one then can he not just provide proof that it is his in the form of original cd-keys, or receipts of purchase etc?
 
Guy 1 - (my friend - who is actually my other cousin but I said friend to reduce confusion with the second story)
Guy 2 - (hijacker)

Guy 1 has an account since 2004. Guy 2 hijacks this account two years ago. Guy 2 for reasons unknown to me buys a new account with new games for Guy 1. Guy 1's original account is reclaimed anyway.
Fast forward two years. Guy 1 has both accounts, but his original account has suddenly been disabled by steam.

We assume it's because Steam thinks Guy 1 hijacked the account that Guy 2 gave him.

Despite a number of emails, the only thing Steam has had to say is that the account has been disabled and will never be re-enabled. They have not given any reason and have not asked for any proof. In fact one of the replies they sent was actually the same as the first message they sent. Leads me to believe that their support system is almost completely bot-ified.
 
If an account is given to someone and Steam found out - only THAT account would be disabled. In this situation, an account was given to Guy 1 but it's Guy 1's original account that got disabled.

On the other hand, I am assuming that if Steam thinks you've hijacked someone else's account, then Steam will disable your account, not the account that you've hijacked. Which is why I assume Steam thinks Guy 1 has hijacked the account Guy 2 gave to him.
 
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I don't even understand that story ><

As for the other 1, if someone you know hacked on your account when you leant it him, he can pay for the games.
 
Inazuma said:
If an account is given to someone and Steam found out - only THAT account would be disabled. In this situation, an account was given to Guy 1 but it's Guy 1's original account that got disabled.

On the other hand, I am assuming that if Steam thinks you've hijacked someone else's account, then Steam will disable your account, not the account that you've hijacked. Which is why I assume Steam thinks Guy 1 has hijacked the account Guy 2 gave to him.
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I think there's a lot of assumption going on here and you linking two things which are more than likely coincidental and nothing to do with the reason the account is banned.
 
2 things:

1) Your account is your own responsibility, its one of the oldest sayings in the book saying "I let somebody borrow my account". I appologies if i am wrong not making an assumptions just thro passed history etc..... One thing i've noticed with this community is any1 who posts up about an account being VAC banned is meet with the normal responce of "serve your right."

2) I can honestly swear on anything i care about that i have never and will never use any sort of hack.... They are all public enemy number 1, total scum who spoil everything we enjoy.... For that reason I would never buy any games off steam, I am to paronoid in case my steam account got hijacked nd ended up being banned and every1 thinking i'm a hacker!
 
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