BT 20MB Unlimited

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Joined
3 Aug 2009
Posts
1,397
Location
Manchester
Hi guys,

So my BT 20MB Connection should be live tomorrow and I'm eager to see if I'll get the full 20MB they promise. I live quite close to my exchange so hopefully I will.

What experience have you had with BT? I'm currently with Talk Talk and the past 3-4 months have been terrible with really slow speeds and connection drops, so I decided to switch.

Cheers
 
I hope BT still don't do there usual tricks with capping your connection. I just remembered about this.
 
I have no real issues with BT, play them hard and get what I want. As I live in a non-LLU area it would still be via BT anyway. HH 2.0 with phone and we also get a mobile broadband dongle with 1 gig a month free, which we only use when away
 
I hope BT still don't do there usual tricks with capping your connection. I just remembered about this.
Who doesn't cap connections?

There's a minefield of times where I'll get capped to 1/4 speed if I download too much with virgin between X-X hours. Though to be honest resetting the router gets it back to full speed.
 
Please note the HomeHub 2.0 is rubbish.

have no problems with mine...just works. Others have told me they are rubbish, but so are the majority of routers supplied by ISP's. I have just as many issues with other routers and have to go round houses and fix them so saying they are rubbish I don't think is 100% fair. There are better routers, granted but if you spend some time with them they have some good features that my family uses, like restricting ip addresses at certain times, turn of wireless for power save, not bad ip and/or port forwarding, just you need to understand how they go about it
 
The last good experience I had with internet provision from BT was on their Home Highway ISDN service in the mid-to-late '90s. 64 kbps I believe it was, 40 ping to UK servers. I remember a time when discussion of a freephone engineer's access number spread through the QuakeWorld scene through which I got plenty of time online and, for a period, doubled the speed to 128 kbps via channel bonding.

Really great days.
 
BT are alright if you're willing to go to war with them.

When we first got their BB installed, it was a sodding mess. Dropped all the time, slow connection, poor pings, packet loss, the works. I chased them through foreign call centers until I managed to get an engineer to check the line. There was a fault at the exchange, a week or so later and all was fixed.

Then the connection started dropping out randomly and coming back in on a low profile. There it would stay until I got fed up and asked for a profile reset. It would go back to normal for about a week and then go back down again. And so on and so forth.

In the end I lost my rag with the call center. I told them that I was suspicious of the fact that my connection never lasted long enough to be put back on a fast profile. I got the crap about how it's "up to 8MBit" so I simply said "The next time you put me on <2MBit, i'm going to start counting. And i'm going to take the resultant time off my monthly bill, and you can take me to court for it".

And back it went to 7MBit. And there it's stayed for about the past 9 months. ;)
 
Who are we?

I'm happy with BT, don't use the home hub and option 3 gives me the largest 'unlimited' limit ;) No LLU at my exchange and no cable down my road.

Getting 7.9 from an up to 8Mb (Router connection) with speed tests ranging from 5.5 to 6.5. Just tested iplayer/diagnostics and got 6.2.

Andi.
 
lol....BT is rubbish......trust me...

That's the problem..I don't trust you! In this country some people only have BT as their option like me. Just saying they are rubbish doesn't really help does it, moving for better broadband isn't always an option either. BT are unlucky in that they were for a long, long time the only supplier to this country and they have an infrastructure that is years old. If you have to use BT then spending some time tweaking settings and making sure your own wiring is as good as it gets will often improve the service. Tweaking the HomeHub also makes a difference. If you have to have BT you can make it alright, granted other suppliers may have no caps or better speeds or even better customer service, but if it's BT or BT then make the best of it....
 
My connection has just become live. I'm a bit dissapointed that I'm only connecting at 9Mbps considering the package I'm on should be 20Mbps.
 
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