Steelseries Sx advice?

[jewii]

hey

i got my self a steelseries sx, its a aluminion mat, the problem is that it isn't flat,

its bent very slightly, so its like a seasaw so if i lean on the left, the right side up rise a small amount. is this normal & exspected or should i ask for a replacement?

also any other fixes will be helpful.

 

[infernox]

pics ?

 

[jewii]

http://i37.tinypic.com/dv51f.jpg

theres a little space where the mat meant to be gripping to the table, & i lean on that side the other side goes up by that much.

well the mat costs a bomb & i plan to use it over 2 years so i do want it to be perfect, i do have the right to be picky.

 

[franco_22]

Course you should ask for a replacement. Why do people even make these threads?

You buy it, if it's faulty or not performing up to par then get a replacement. You don't have to feel sorry for SteelSeries, pretty sure they have more money then you.

 

[jewii]

Course you should ask for a replacement. Why do people even make these threads?

You buy it, if it's faulty or not performing up to par then get a replacement. You don't have to feel sorry for SteelSeries, pretty sure they have more money then you.

well yeah thats what i was going to do but i didn't know if theyre all like that or not.


yeah i'll go get a replacement

 

[jewii]

got a replacement yet agian, not flat!
this one is even more bent than before

 

[paradigm]

Call me crazy here, but...

is your table flat?

Have you actually tried seeing if something known to be flat (like a T-Square or a Spirit Level) sits flat on the desk?